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14 month old Panasonic Microwave NNGD - 566M Broken - Can I get it replaced ??

ainesse
ainesse Posts: 1 Newbie
edited 24 July 2010 at 12:36AM in Consumer rights
Hi there its my first time posting on here. It seems like an excellent site - I mean people being willing to help one another ...I believe we ought to always try to do that if we can. Anyway to the matter in hand. Our microwave, a Panasonic NNGD - 566M which we purchased in may 2009 has just decided to not perform it's tasks any longer. It happened all of a sudden and......... well it is disappointing to think that it has only lasted this long. It was a medium price range purchase. I just wondered if people feel I would have a leg to stand on, if I went back to Tesco where we purchased it? Or if we should approach Panasonic.?? Any thoughts on this matter would be very much appreciated. Aine. S.

Comments

  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    First port of call should usually be the retailer then if you dont have any luck, try the manufacturer - although sometimes you get further with the manufacturer than you do the retailer!

    I imagine its out of warranty?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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