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Fuming at BT
Comments
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Hi mattie2012
No need to worry about it, I can appreciate that you would have been worried about your father when you were unable to get hold of him, I would have been the same. I am glad you have got the fault reported and you have been given a timescale to get the fault fixed. If you have any further problems with your fathers account as before just send me your details and I will gladly assist.
Regards David“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
make use of this
http://www.btplc.com/inclusion/Needhelp/Repair/index.htm
Free Priority Fault Repair scheme
The telephone is a vital lifeline for people who are unable to leave the house because of an illness or disability. If you have a chronic long-term illness or a severe disability you can apply for our Free Priority Fault Repair scheme. BT does ask for your application to be supported by a medical practitioner. Once you are registered, BT will deal with reported faults as soon as possible, day or night, 365 days a year. To get an application form, please call the numbers above.Ex forum ambassador
Long term forum member0
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