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Double Glazing Warranty
Striker
Posts: 9 Forumite
Hi all, I am after some advice on how I can force a double glazing company to honour the warranty on a door they fitted.
The door was fitted five years ago and took 3 attempts and 2 new doors, due to incompetence of the fitters and was sold with a 10 year insurance backed guarantee.
The door is a composite UPVC and timber door and is a Georgian Six panel style and the UPVC skin has started to crack in each of the panel corners.
I informed the company that supplied and fitted the door 12 weeks ago and I have chased them up by phone every week and I still do not have a date for replacement.
Any suggestions gratefully received.
Steve:(
The door was fitted five years ago and took 3 attempts and 2 new doors, due to incompetence of the fitters and was sold with a 10 year insurance backed guarantee.
The door is a composite UPVC and timber door and is a Georgian Six panel style and the UPVC skin has started to crack in each of the panel corners.
I informed the company that supplied and fitted the door 12 weeks ago and I have chased them up by phone every week and I still do not have a date for replacement.
Any suggestions gratefully received.
Steve:(
0
Comments
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Write to them - ever so nicely, of course, and ask them if they would like to deal with these people instead of directly with you .............
https://www.moneyclaim.gov.uk/web/mcol/welcome0
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