Compensation for Santander mess

sharpy2010

Blackpool_Saver wrote: »

I had a nightmare with Santander credit cards, seems to be resolved now. I never asked for compensation, never entered my head to be honest, I was more concerned about getting the markers taken off my credit file.

I got a huge bouquet of flowers from them.

Being a bloke, I'd be a bit pi55ed off if they sent me a bouquet of flowers!

jonesMUFCforever

What the hell is OP doing going from a decent bank to Santander?
Compensation - he needs to have his head looked at!

flora48

Try getting a cheque book from Santander, I was without one for 2 months. So decided that if customer servive was so appalling I would move my accounts.

The_Boss

£10, with support of phone bills, seems reasonable to me as 'compensation'.

faagble

At worst they said sometimes you have to go into the branch.

slopemaster

Well, there's certainly no way you'll get £7500.
I was wondering about this myself as I spent, so far, 16 hours on letters, phone calls, visits to branches. I was thinking in terms of say £10/hour which wd be £160, plus actual costs of phone calls, recorded delivery letters, travel expenses.