Phone provider not charging me - am I liable

trevjohnston

I switched my home phone and broadband provider about 1 year ago however have just noticed that I have not been charged. Aftre logging on to the online billing site I noticed they have the wrong sort code. I am now in a dilema, do I contact them and confess and possibly get hit by a huge bill or do I sit back and wait for the s;'t to hit the fan? If they contact me am I legally entitled to pay? or if the fault was of their doing (which it obviously was) are they going tto have to let it go? Any help would be much appreciated.

Premier_2

I'll leave it up to your morals what you do, but the outcome will probably be the same.

Debts rarely disappear by ignoring them.

notbritishgas

trevjohnston wrote: »

I switched my home phone and broadband provider about 1 year ago however have just noticed that I have not been charged. Aftre logging on to the online billing site I noticed they have the wrong sort code. I am now in a dilema, do I contact them and confess and possibly get hit by a huge bill or do I sit back and wait for the s;'t to hit the fan? If they contact me am I legally entitled to pay? or if the fault was of their doing (which it obviously was) are they going tto have to let it go? Any help would be much appreciated.

Either way you are going to get hit with a bill.
If you play the honest card and tell them now I would think there would be more chance of negotiating a little bit of discount.
You have used the service so are legally obliged to pay for it.

Heinz

Strange that, if they have the wrong Sort Code (and, therefore, have presumably made failed Direct Debits calls for many months) that they haven't phoned you or written to you demanding payment.

Nevertheless, the advice already given is correct. You're liable and you will have to pay - sooner or later. I'd recommend sooner to pre-empt any possible marker on your credit files.

P.S. Did it really take you a whole year to realise that you've not been getting telephone and broadband bills?

brewerdave

Heinz wrote: »

Strange that, if they have the wrong Sort Code (and, therefore, have presumably made failed Direct Debits calls for many months) that they haven't phoned you or written to you demanding payment.

Nevertheless, the advice already given is correct. You're liable and you will have to pay - sooner or later. I'd recommend sooner to pre-empt any possible marker on your credit files.

P.S. Did it really take you a whole year to realise that you've not been getting telephone and broadband bills?

Unless some other poor sap has been paying for phone/BB ...But doesn't check his bank account:eek: