We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

please could someone check this hijack/malwarebytes log

Options
Hi all,

Got a few problems with my mates laptop appear it may have had a rogue virus checker. Ran malware bytes which found a few infected files, restarted the machine but avast and windows defender still wont update and were still having a problem with google searches which send us to different sites.

Please would someone be able to check the Hijack this and malwarebyytes logs

Thanks
Dave

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:50:03, on 20/07/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Lexmark X1100 Series\LXBKbmgr.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Presario&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Presario&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Presario&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5643
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [lxbkbmgr.exe] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ferifiij] C:\Windows\system32\config\systemprofile\AppData\Local\yypypcbrt\urcmhlptssd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ferifiij] C:\Windows\system32\config\systemprofile\AppData\Local\yypypcbrt\urcmhlptssd.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbk_device - - C:\Windows\system32\lxbkcoms.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 9367 bytes

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4332
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18928
20/07/2010 20:41:08
mbam-log-2010-07-20 (20-41-08).txt
Scan type: Full scan (C:\|D:\|)
Objects scanned: 265971
Time elapsed: 57 minute(s), 59 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\AVSolution (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AVSolution (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\vkjsxwtw (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Users\Erica&Nick\AppData\Local\vginybhuv\pihbrjxtssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Please run COMBOFIX
    http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Shut down your anti virus
    Follow the simple instructions it gives
    Post the COMPLETE log it creates here (Split into sections if need be) ~ if there are loads of 'SNAPSHOT' pages then leave them out
    If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download
    :idea:
  • DaveG247
    DaveG247 Posts: 399 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi ran COMBOFIX here's the log

    ComboFix 10-07-20.01 - Erica&Nick 20/07/2010 21:10:51.1.2 - x86
    Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.44.1033.18.1978.1188 [GMT 1:00]
    Running from: c:\users\Erica&Nick\Desktop\ComboFix.exe
    SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
    SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
    * Created a new restore point
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    Infected copy of c:\windows\system32\drivers\ql40xx.sys was found and disinfected
    Restored copy from - Kitty had a snack :p
    .
    ((((((((((((((((((((((((( Files Created from 2010-06-20 to 2010-07-20 )))))))))))))))))))))))))))))))
    .
    2010-07-20 20:18 . 2010-07-20 20:18
    d
    w- c:\users\Erica&Nick\AppData\Local\temp
    2010-07-20 20:18 . 2010-07-20 20:18
    d
    w- c:\users\Default\AppData\Local\temp
    2010-07-20 18:48 . 2010-07-20 18:48 388096 ----a-r- c:\users\Erica&Nick\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2010-07-20 18:48 . 2010-07-20 18:48
    d
    w- c:\program files\Trend Micro
    2010-07-20 18:41 . 2010-04-29 14:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-07-20 18:41 . 2010-04-29 14:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-07-20 17:48 . 2010-07-20 19:41
    d
    w- c:\users\Erica&Nick\AppData\Local\vginybhuv
    2010-07-11 13:44 . 2010-07-11 13:44
    d
    w- c:\program files\iPod
    2010-07-11 13:44 . 2010-07-11 13:44
    d
    w- c:\program files\iTunes
    2010-07-11 13:41 . 2010-07-11 13:41
    d
    w- c:\program files\Bonjour
    2010-07-03 12:27 . 2010-06-28 20:57 38848 ----a-w- c:\windows\avastSS.scr
    2010-06-29 19:50 . 2010-07-11 16:05 52224 ----a-w- c:\users\Erica&Nick\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
    2010-06-29 19:50 . 2010-07-11 16:08 117760 ----a-w- c:\users\Erica&Nick\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
    2010-06-29 19:41 . 2010-06-29 19:41
    d
    w- c:\program files\SUPERAntiSpyware
    2010-06-29 19:41 . 2010-06-29 19:41
    d
    w- c:\users\Erica&Nick\AppData\Roaming\SUPERAntiSpyware.com
    2010-06-29 19:40 . 2010-06-29 19:40
    d
    w- c:\program files\Common Files\Wise Installation Wizard
    2010-06-25 18:13 . 2010-06-25 18:13
    d
    w- c:\users\Erica&Nick\AppData\Roaming\Sony Corporation
    2010-06-25 18:10 . 2007-07-19 17:14 3727720 ----a-w- c:\windows\system32\d3dx9_35.dll
    2010-06-25 18:07 . 2010-06-25 18:07
    d
    w- c:\program files\Sony
    2010-06-21 20:54 . 2010-06-21 21:11
    d
    w- c:\users\Erica&Nick\AppData\Local\mwqxwbrjx
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-07-20 18:41 . 2010-06-19 20:21
    d
    w- c:\program files\Malwarebytes' Anti-Malware
    2010-07-11 19:04 . 2010-02-12 20:34 154468 ---ha-w- c:\windows\system32\mlfcache.dat
    2010-07-11 17:14 . 2009-05-28 20:45
    d
    w- c:\program files\Spybot - Search & Destroy
    2010-07-11 14:06 . 2008-10-28 12:14
    d--h--w- c:\program files\InstallShield Installation Information
    2010-07-11 14:05 . 2008-10-28 13:17
    d
    w- c:\program files\CyberLink
    2010-07-11 13:44 . 2010-02-12 11:17
    d
    w- c:\program files\Common Files\Apple
    2010-07-04 19:26 . 2009-05-04 15:44
    d
    w- c:\users\Erica&Nick\AppData\Roaming\Skype
    2010-07-04 15:01 . 2009-06-14 17:44
    d
    w- c:\documents and settings\releaseengineer\Application Data\skypePM
    2010-06-28 20:57 . 2009-05-04 14:12 165032 ----a-w- c:\windows\system32\aswBoot.exe
    2010-06-28 20:37 . 2009-05-04 14:13 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
    2010-06-28 20:37 . 2009-05-04 14:13 165456 ----a-w- c:\windows\system32\drivers\aswSP.sys
    2010-06-28 20:33 . 2009-05-04 14:13 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
    2010-06-28 20:32 . 2009-05-04 14:12 50256 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
    2010-06-28 20:32 . 2009-05-04 14:13 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
    2010-06-25 20:47 . 2009-06-06 11:26
    d
    w- c:\users\Erica&Nick\AppData\Roaming\vlc
    2010-06-22 10:30 . 2009-05-11 07:08 5972 ----a-w- c:\users\Erica&Nick\AppData\Local\d3d9caps.dat
    2010-06-20 14:53 . 2010-06-19 14:00
    d
    w- c:\program files\Ask.com
    2010-06-20 14:52 . 2010-02-14 09:46
    d
    w- c:\program files\NCH Software
    2010-06-20 12:10 . 2009-05-08 19:00
    d
    w- c:\users\Erica&Nick\AppData\Roaming\LimeWire
    2010-06-19 21:57 . 2009-05-04 14:12
    d
    w- c:\program files\Alwil Software
    2010-06-19 20:21 . 2010-06-19 20:21
    d
    w- c:\users\Erica&Nick\AppData\Roaming\Malwarebytes
    2010-06-19 19:49 . 2010-06-19 19:04
    d
    w- c:\program files\Common Files\AVSMedia
    2010-06-19 19:49 . 2010-06-19 19:03
    d
    w- c:\program files\AVS4YOU
    2010-06-19 19:19 . 2010-06-19 19:19
    d
    w- c:\program files\SourceTec
    2010-06-19 19:15 . 2010-06-19 19:15
    d
    w- c:\users\Erica&Nick\AppData\Roaming\NCH Software
    2010-06-19 19:05 . 2010-06-19 19:05
    d
    w- c:\users\Erica&Nick\AppData\Roaming\AVS4YOU
    2010-06-12 07:49 . 2006-11-02 11:18
    d
    w- c:\program files\Windows Mail
    2010-06-02 03:55 . 2010-06-25 20:07 74072 ----a-w- c:\windows\system32\XAPOFX1_5.dll
    2010-06-02 03:55 . 2010-06-25 20:07 527192 ----a-w- c:\windows\system32\XAudio2_7.dll
    2010-06-02 03:55 . 2010-06-25 20:07 239960 ----a-w- c:\windows\system32\xactengine3_7.dll
    2010-05-31 14:35 . 2010-02-16 19:40
    d
    w- c:\program files\MSECache
    2010-05-26 17:06 . 2010-06-11 15:48 34304 ----a-w- c:\windows\system32\atmlib.dll
    2010-05-26 14:47 . 2010-06-11 15:49 289792 ----a-w- c:\windows\system32\atmfd.dll
    2010-05-26 10:41 . 2010-06-25 20:07 2106216 ----a-w- c:\windows\system32\D3DCompiler_43.dll
    2010-05-26 10:41 . 2010-06-25 20:07 1868128 ----a-w- c:\windows\system32\d3dcsx_43.dll
    2010-05-26 10:41 . 2010-06-25 20:07 470880 ----a-w- c:\windows\system32\d3dx10_43.dll
    2010-05-26 10:41 . 2010-06-25 20:07 248672 ----a-w- c:\windows\system32\d3dx11_43.dll
    2010-05-26 10:41 . 2010-06-25 20:07 1998168 ----a-w- c:\windows\system32\D3DX9_43.dll
    2010-05-21 13:14 . 2009-10-03 18:46 221568
    w- c:\windows\system32\MpSigStub.exe
    2010-05-18 15:35 . 2010-05-18 15:35 91424 ----a-w- c:\windows\system32\dnssd.dll
    2010-05-18 15:35 . 2010-05-18 15:35 107808 ----a-w- c:\windows\system32\dns-sd.exe
    2010-05-04 05:59 . 2010-06-11 16:20 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-05-04 05:55 . 2010-06-11 16:20 71680 ----a-w- c:\windows\system32\iesetup.dll
    2010-05-04 05:55 . 2010-06-11 16:20 109056 ----a-w- c:\windows\system32\iesysprep.dll
    2010-05-04 04:31 . 2010-06-11 16:20 133632 ----a-w- c:\windows\system32\ieUnatt.exe
    2010-05-01 14:13 . 2010-06-11 11:34 2037248 ----a-w- c:\windows\system32\win32k.sys
    2010-04-23 14:13 . 2010-05-26 15:22 2048 ----a-w- c:\windows\system32\tzres.dll
    2008-10-28 12:40 . 2008-10-28 12:30 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-07-10 150040]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-07-10 170520]
    "QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-09-24 468264]
    "UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
    "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
    "QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-08-01 202032]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-06-09 148888]
    "hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
    "lxbkbmgr.exe"="c:\program files\Lexmark X1100 Series\lxbkbmgr.exe" [2008-02-28 74408]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
    "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-06-15 47408]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-17 421888]
    "avast5"="c:\progra~1\ALWILS~1\Avast5\avastUI.exe" [2010-06-28 2837864]
    "PMBVolumeWatcher"="c:\program files\Sony\PMB\PMBVolumeWatcher.exe" [2009-11-04 597792]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)
    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
    2008-07-23 14:28 352256 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "aux1"=wdmaud.drv
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @="Service"
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BlackBerryAutoUpdate]
    2009-11-19 22:29 623960 ----a-w- c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
    2008-07-10 22:27 145944 ----a-w- c:\windows\System32\igfxpers.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
    2009-07-08 12:31 236016 ----a-w- c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
    2008-11-17 14:11 1805552 ----a-w- c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateLBPShortCut]
    2008-06-14 01:11 210216
    w- c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateP2GoShortCut]
    2008-06-14 01:11 210216
    w- c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePSTShortCut]
    2008-10-07 03:42 210216
    w- c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
    "VistaSp2"=hex(b):54,67,da,18,25,41,ca,01
    R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [x]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
    R3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-06 34064]
    R3 o1394bul;o1394bul;c:\users\ERICA&~1\AppData\Local\Temp\o1394bul.sys [x]
    R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-11-17 7408]
    S1 aswSP;aswSP; [x]
    S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2008-11-17 8944]
    S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2008-11-17 55024]
    S2 aswFsBlk;aswFsBlk; [x]
    S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-06-28 50256]
    S2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe [2008-01-21 21504]
    S2 lxbk_device;lxbk_device;c:\windows\system32\lxbkcoms.exe [2008-02-19 537256]
    S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
    S2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\SMINST\BLService.exe [2008-10-06 365952]
    S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
    S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-06-29 112128]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
    LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
    ezSharedSvc
    .
    Contents of the 'Scheduled Tasks' folder
    2010-03-25 c:\windows\Tasks\CreateChoiceProcessTask.job
    - c:\windows\System32\browserchoice.exe [2010-03-25 10:32]
    .
    .
    Supplementary Scan
    .
    uStart Page = hxxp://www.tiscali.co.uk
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Presario&pf=cnnb
    uInternet Settings,ProxyOverride = <local>
    uInternet Settings,ProxyServer = http=127.0.0.1:5643
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    .
    - - - - ORPHANS REMOVED - - - -
    WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    MSConfigStartUp-LightScribe Control Panel - c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe

    **************************************************************************
    scanning hidden processes ...
    scanning hidden autostart entries ...
    scanning hidden files ...
    scan completed successfully
    hidden files:
    **************************************************************************
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
    "ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
    .
    LOCKED REGISTRY KEYS
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    Completion time: 2010-07-20 21:21:05
    ComboFix-quarantined-files.txt 2010-07-20 20:21
    Pre-Run: 88,463,421,440 bytes free
    Post-Run: 88,448,438,272 bytes free
    - - End Of File - - 161F8690349E33EDD3C515A629800504
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    TICK and FIX these in hijack ~
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O4 - HKUS\S-1-5-18\..\Run: [ferifiij] C:\Windows\system32\config\systemprofile\AppData\L ocal\yypypcbrt\urcmhlptssd.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ferifiij] C:\Windows\system32\config\systemprofile\AppData\L ocal\yypypcbrt\urcmhlptssd.exe (User 'Default user')
    O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)



    Use the Norton removal tool
    http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039


    Then id say your good to go
    :idea:
  • DaveG247
    DaveG247 Posts: 399 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 20 July 2010 at 10:16PM
    Thanks

    Ticked and fixed the other two but didn't see the two below

    O4 - HKUS\S-1-5-18\..\Run: [ferifiij] C:\Windows\system32\config\systemprofile\AppData\L ocal\yypypcbrt\urcmhlptssd.exe (User 'SYSTEM')
    or
    O4 - HKUS\.DEFAULT\..\Run: [ferifiij] C:\Windows\system32\config\systemprofile\AppData\L ocal\yypypcbrt\urcmhlptssd.exe (User 'Default user')


    windows defender seem to update ok now

    Which link is best to click on for the norton removal tool?
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    As you dont know which Norton you had, use this standard removal tool ~
    http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html
    :idea:
  • DaveG247
    DaveG247 Posts: 399 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Many thanks will give that a go tomorrow. Cheers again
  • DaveG247
    DaveG247 Posts: 399 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Got it removed (didn't even think norton was installed) and everything seems to be ok.:j aliEnRIK that must be the forth time you've help me out now many thanks:beer:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Happy to help :)
    :idea:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.