Getting a new Tesco clubcard

Blairweech

Picked up a new clubcard form today - I sent one off 2 months ago and have heard nothing more, and the lady on the till said that they take up to a year to arrive! Think I'll keep the paper card this time round...

WELSH-DRAGON_2

I had 4 clubcard accounts, one for me, one for OH, one for son and one for the credit card/joint clubcard.

I have been expecting another 2 lots of Tesco vouchers and when I phoned them today I discovered that they had merged mine and OH's clubcards into the tesco credit card/clubcard gutted as this means less vouchers.

She advised they could be de-merged but I would have to put it into writing - argghhhhhhhhhhhhhhh

Welshy x

MBN

WELSH-DRAGON wrote:

I have been expecting another 2 lots of Tesco vouchers and when I phoned them today I discovered that they had merged mine and OH's clubcards into the tesco credit card/clubcard gutted as this means less vouchers.

Welshy x

That's awful Welshy!:( Are they allowed to do that without letting you know in advance?

WELSH-DRAGON_2

I am not sure MBN but some bright spark obviously thought it was a good idea ........ In July this was also around the time I had the problems with my local store. I will now get them demerged !

Welshy x

MBN

So nice of them!:mad: And so 'pleasant' for you to have to write, phone etc. to undo something you've never asked to be done in the first place.:(

Good luck with this Welshy, keep us informed.:A

taxiphil

WELSH-DRAGON wrote:

I have been expecting another 2 lots of Tesco vouchers and when I phoned them today I discovered that they had merged mine and OH's clubcards into the tesco credit card/clubcard gutted as this means less vouchers.

That's shocking. Just because two people live at the same address or share the same surname doesn't mean they are one entity! I can't believe Tesco took such a liberty.

WELSH-DRAGON_2

I know taxiphil I am mad about this, sure if I had requested they should be merged fine, but I didn't. I know Constantine confirmed the other day it was ok to have multiple accounts