Case of mis-selling?

danboy775

Do you think i have case of mis-selling:

When i was about 19/20 ( 8-9years ago) i went to the bank and asked for a cash card that i could use online for buying stuff from ebay etc, i was taken to the little side room where i was sold a credit card and a bank account that had free AA cover etc ( i only passed my driving test last year). I was not even offered a debit card, which i know now was all that i required for my needs.

Surely the first thing i should have been offered was a debit not a credit card, i was young at the time and never new the difference between the two.

Whats your thoughts on this?

dunstonh

I was not even offered a debit card, which i know now was all that i required for my needs.

the issue of debit cards on new accounts is subject to credit score and management decision. So, its not unusual not to get one straight away if you have no banking history.

Surely the first thing i should have been offered was a debit not a credit card, i was young at the time and never new the difference between the two.

You would think if you got one that you got the other. However, the credit card decision to offer is not by the branch. Its easier to cancel a credit card and not see further debt than it is a debit card where you could amass cheque books with £250 guarantees available for each cheque.

Whats your thoughts on this?

Why do you think you have been mis-sold and what would you think you would achieve from a complaint? You are not financially worse off. You don't have an unsuitable product. So, what would your complaint be?

corbyboy

You have not made any loss by being given a credit card and refused a debit card. So what would a case of misselling get you?

Are you saying you literally didn't know the difference between the two and you used your credit card as if it was your debit card?

Unless of course you are about to say you have racked up a massive debt on the CC and you are trying to pin the blame on the bank for giving you it in the first place.................

Premier_2

I had a credit card when I was 18. The bank offered it to me so I applied as a joke (since I wasn't working at the time) and was surprised they gave it me when I disclosed my monthly income as £0.

I was much older before they gave me a debit card.
(I can't remember them even being available at the time)

Every time I go in the bank, they seem to try and flog me something or other. A simple "No thanks, not today" seems to do the trick.

...except when they sometimes then ask, "oh, can we make an appointment to discuss the options at a time more convienient to you?"
I then tell them to refer to the answer already given

danboy775

dunstonh wrote: »

the issue of debit cards on new accounts is subject to credit score and management decision. So, its not unusual not to get one straight away if you have no banking history.

I have been a customer of lloyds since i was a nipper, so i was not opening a new account.



You would think if you got one that you got the other. However, the credit card decision to offer is not by the branch. Its easier to cancel a credit card and not see further debt than it is a debit card where you could amass cheque books with £250 guarantees available for each cheque.



Why do you think you have been mis-sold and what would you think you would achieve from a complaint? You are not financially worse off. You don't have an unsuitable product. So, what would your complaint be?

I believe that because i was not offered an alternative from credit that i was mis-sold, my complaint would be that i was not made aware of any other options available to me and was led to beleive that a credit card was the only option open to me.

danboy775

corbyboy wrote: »

You have not made any loss by being given a credit card and refused a debit card. So what would a case of misselling get you?

Are you saying you literally didn't know the difference between the two and you used your credit card as if it was your debit card?

Unless of course you are about to say you have racked up a massive debt on the CC and you are trying to pin the blame on the bank for giving you it in the first place.................

!!!!!!: Stop jumping to conclusions dude, i have not racked up a massive debt and wish to pin any f*****g blame on anyone so keep it schtum till you get all the facts!!!

At the time i never new the difference between a debit & credit card, i was young and naive and couldnt care less.

My point is that this credit card was practically forced upon me, i asked for a card that i could use for online purchases, i was given a credit limit of £1000. Why was i not offered a simple debit card instead.

spadoosh

danboy775 wrote: »

!!!!!!: Stop jumping to conclusions dude, i have not racked up a massive debt and wish to pin any f*****g blame on anyone so keep it schtum till you get all the facts!!!

At the time i never new the difference between a debit & credit card, i was young and naive and couldnt care less.

My point is that this credit card was practically forced upon me, i asked for a card that i could use for online purchases, i was given a credit limit of £1000. Why was i not offered a simple debit card instead.

i think what people are getting at is why are you bothered when it happened soo long ago and (providing you didnt get into large debt) didnt cost you anything?! what do you hope to achieve by putting in a complaint?!

dunstonh

I believe that because i was not offered an alternative from credit that i was mis-sold, my complaint would be that i was not made aware of any other options available to me and was led to beleive that a credit card was the only option open to me.

Perhaps it was the only option available to you. Maybe the branch didnt feel ready to let you go with a debit card but were happy for a credit card to be issued (branch doesnt have bad debt liability on those).

However, that is irrelevant as you have suffered no financial loss and the credit card was not a mis-sale. Complaining about a product you havent get because you were not aware of it is not grounds for complaint.

My point is that this credit card was practically forced upon me, i asked for a card that i could use for online purchases, i was given a credit limit of £1000. Why was i not offered a simple debit card instead.

If you are mentally incapable of saying no then they would consider your complaint. However, the objective was met. You wanted something for online purchases and that is what you got.

A debit card is not a simple option. You can rack up more debt with a debit card than you can with a credit card. i.e. 30 cheques guaranteed to £250 each is £7500. Your limit of £1000 on the credit card was a safer option. As you had no history with them on a current account with credit facilities, the credit card was a logical choice.

You are not worse off, you were not mis-sold to and it happened a long time ago. So, what is the point? What is it that you want from the bank?

Premier_2

danboy775 wrote: »

!!!!!!: Stop jumping to conclusions dude, i have not racked up a massive debt and wish to pin any f*****g blame on anyone so keep it schtum till you get all the facts!!!....

Whoa! Why so defensive? You came here (and from the format of your reponses I can guess where you came here from ) presumably looking for help & advice.

People can only provide that based on the facts you have already given ... and have to fill in the blanks where the required information hasn't been given.

Chillax!

The question you asked is was this a case of mis-selling? That sounds like trying to blame the seller (the bank) to me.

danboy775 wrote: »

My point is that this credit card was practically forced upon me, i asked for a card that i could use for online purchases, i was given a credit limit of £1000. Why was i not offered a simple debit card instead.

No, you would have been offered it, asked to sign an application form confirming your wish to apply and then been granted the card. As it fulfils the requirements of what you wanted to do, i.e. make purchases online, it seems very appropraite that you were offered it.

Also it may have offered you more protection at that time (and may still do), if for example the goods you ordered online did not conform to contract

danboy775

dunstonh wrote: »

Perhaps it was the only option available to you. Maybe the branch didnt feel ready to let you go with a debit card but were happy for a credit card to be issued (branch doesnt have bad debt liability on those).

However, that is irrelevant as you have suffered no financial loss and the credit card was not a mis-sale. Complaining about a product you havent get because you were not aware of it is not grounds for complaint.

If you are mentally incapable of saying no then they would consider your complaint. However, the objective was met. You wanted something for online purchases and that is what you got.

A debit card is not a simple option. You can rack up more debt with a debit card than you can with a credit card. i.e. 30 cheques guaranteed to £250 each is £7500. Your limit of £1000 on the credit card was a safer option. As you had no history with them on a current account with credit facilities, the credit card was a logical choice.

You are not worse off, you were not mis-sold to and it happened a long time ago. So, what is the point? What is it that you want from the bank?

I dont have a cheque book with my current account, i only have a free £50 overdraft.

I may be no worse off, but the point is the bank push these products on people and dont offer any other options. I could of had a debit card as i now have one for the same current account.

spadoosh

danboy775 wrote: »

I dont have a cheque book with my current account, i only have a free £50 overdraft.

I may be no worse off, but the point is the bank push these products on people and dont offer any other options. I could of had a debit card as i now have one for the same current account.

There selling a product, there entitled to 'push' their products. Just as long as they give you the facts, which they probably did! Just bought an iphone 4 should i do o2 because i went in there intending to get a 3gs?! point made