📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

BT Home Phone to be used for business

I currently have a BT home phone on one of their unlimited call plans whereby I pay a fixed amount each month to make unlimited calls anytime.

I might start running a business from home and I expect that I will be making a lot more phone calls that might involve diverting calls to another land line or even mobile.

Do I have to inform BT of a change of useage from domestic to business and what might be the best call plan. I am assuming I can keep my current land line number?

I just want to fall foul of future very high call volumes if it goes against any fair useage policy I might be getting at present?

I just want to be straight and up front with BT.

Comments

  • Buzby
    Buzby Posts: 8,275 Forumite
    Not really. The difference is based on the tariff - the line is physically the same. The increased cost provides a faster response in the case of line breakdown and enhanced compensation if it takes longer to fix than the same or next day (Res users have to wait 3 days).

    If you're running the business from your home, I'd wait to see how it pans out, you can always upgrade to a business line later if required.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.4K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.4K Work, Benefits & Business
  • 599.7K Mortgages, Homes & Bills
  • 177.2K Life & Family
  • 258K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.