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Tomtom fault

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Olz
Olz Posts: 325 Forumite
Does anyone know how to 'unfreeze' my Tomtom XL Europe? It has frozen on 'can't find GPS signal'. It was working fine, switched it off as normal, fully charged and switched it back for the return journey and just locked up. Reset it to 'factory' but now it is locked on central London looking for a signal.
OLZ:(

Comments

  • westiea
    westiea Posts: 432 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    give tomtom a ring - i have found that they're customer services dept are are always very helpful.

    08451610009
    Monday - Friday: 09:00 a.m. to 6:30 p.m.
    Greyer by the minute - Older by the hour - Wiser by the day
  • Esqui
    Esqui Posts: 3,414 Forumite
    Hold the power button down until it powers off, keep it held as it turns on and then off again. Then release, and that should reset it.
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • Olz
    Olz Posts: 325 Forumite
    Thanks for the advice, XL rebooted and working again, magic!!:j
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