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Laptop connection to modem is weak

I have a Dell laptop and a Netgear modem.

The connection between the modem and the back of the laptop often does not work and either I cannot connect or it will go off in middle of working on a website.

As far as I can tell, the intermittent fault is in the back of the laptop. I have used a new linking wire (sorry, don't know the correct term) but this makes no different.

Is this problem usual?

Any help welcomed
Smile and be happy, things can usually get worse!
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