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money not taken from account

I have bought something but the money has not been taken out of my bank account (through my debit card), I have received the goods I paid for. This was over a week ago, is this common for it to take so long and how long do they have to legally claim the money?

Comments

  • DizzleUK
    DizzleUK Posts: 569 Forumite
    They can legally claim the money any time they like. You received the goods, so they are entitled to it.

    Don't spend it and give the company a call to find out what is going on, they might just be having payment processing issues (it happens).

    The money should eventually leave your account without any warning.

    If they say "oh don't worry about it, keep the money it's our mistake" or something similar, GET IT IN WRITING before spending it (for obvious reasons).
    Remember this: nothing worth doing is easy.

  • ceh209
    ceh209 Posts: 877 Forumite
    Part of the Furniture 500 Posts Name Dropper
    DizzleUK wrote: »
    They can legally claim the money any time they like.

    within the next 6 years ;)
    Excuse any mis-spelt replies, there's probably a cat sat on the keyboard
  • marking_bad
    marking_bad Posts: 512 Forumite
    What if i closed the bank account within those 6 years?
  • caeler
    caeler Posts: 2,638 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Photogenic
    What if i closed the bank account within those 6 years?

    I paid for something using a credit card, closed the account, 6 months later the payment came out. They just sent me a statement I had to pay, whilst not reopening the account.
  • marking_bad
    marking_bad Posts: 512 Forumite
    Looks like they have all bases covered, and I'm not going to profit out of this inconvenience.

    See you in six years ;)
  • Why should you profit? Why should the people/company you bought something from lose out?
  • marking_bad
    marking_bad Posts: 512 Forumite
    Because they're not doing their job properly and have inconvenienced me.

    My bank/credit card company charged me for not making transfers on time, why should this be different?
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My bank/credit card company charged me for not making transfers on time, why should this be different?
    Because one is in the T&Cs...and the other isn't!

    Where's the inconvenience? You just have to remember you've £x less than your balance states...for probably just a few more days.
  • Because they're not doing their job properly and have inconvenienced me.

    My bank/credit card company charged me for not making transfers on time, why should this be different?


    You must lead a bizarre lifestyle if you actually believe this :wall:
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