MYSTERY SHOPPING THREAD XVI - please, no mention of client names or fees on here

boyoboy1986

The DIY always do this at this time of the month. I think they do it when they try and clear the current month. Can't understand the logic on it tbh.

Thanks for replies guys

weeg

I did a hotel last night. The main focus of the visit was cash handling, but comments on service received.

I ordered room service, and mentioned I wanted sugar, then ordered fruit salad. He brought me the fruit salad. And a piece of chocolate cake 'left over from the buffet'. I didn't take it (wouldn't have eaten it). It was a nice thing to do. It's not directly relevant to the report.

I have to mention it, don't I? Feel terrible if it gets him into trouble.

ukmonkey

TractorGirl327 wrote: »

No, I've not registered to do the flights with the company that ScottiesMum went with - my big Florida trip later in the year is with another very exclusive, extremely-hard-to-get-work-with company !

LOL, I'm sure ;-)

ukmonkey

weeg wrote: »

I did a hotel last night. The main focus of the visit was cash handling, but comments on service received.

I ordered room service, and mentioned I wanted sugar, then ordered fruit salad. He brought me the fruit salad. And a piece of chocolate cake 'left over from the buffet'. I didn't take it (wouldn't have eaten it). It was a nice thing to do. It's not directly relevant to the report.

I have to mention it, don't I? Feel terrible if it gets him into trouble.

I'd mention it briefly. I wouldn't necessarily get him into trouble...it might be that management just give him a little "guidance" rather than the sack IYSWIM.

Lil_Me_2

weeg wrote: »

I did a hotel last night. The main focus of the visit was cash handling, but comments on service received.

I ordered room service, and mentioned I wanted sugar, then ordered fruit salad. He brought me the fruit salad. And a piece of chocolate cake 'left over from the buffet'. I didn't take it (wouldn't have eaten it). It was a nice thing to do. It's not directly relevant to the report.

I have to mention it, don't I? Feel terrible if it gets him into trouble.

With these reports less is more, especially with the non-focus bits. If you have space then add it in, but I might leave it out. Of course you could just email the allocator, she'd let you know if it should be included.

blindman

weeg wrote: »

I did a hotel last night. The main focus of the visit was cash handling, but comments on service received.

I ordered room service, and mentioned I wanted sugar, then ordered fruit salad. He brought me the fruit salad. And a piece of chocolate cake 'left over from the buffet'. I didn't take it (wouldn't have eaten it). It was a nice thing to do. It's not directly relevant to the report.

I have to mention it, don't I? Feel terrible if it gets him into trouble.

This is for QDOS I assume?

Whilst the cash handling is the priority here you should mention-(don't go OTT) about this little 'extra'

You could put exactly how you felt (it was a welcome gesture?) Obviously the staff member is trying to please.

They may get a raise;)

[Hope you know how to get the Hotel points for this visit]

Lil_Me_2

blindman wrote: »

[Hope you know how to get the Hotel points for this visit]

*ahem* care to share??

misskt

mysterious_girl wrote: »

I've been waiting 16 months!

oh i guess thats a no then

scubaangel

Monkeynut wrote: »

Mine doesn't appear to have gone in either?!? Might still be a bit early though, I thought theirs was on or before 24th??

Yeah thats what I thought, and it's most unlike them to pay early...unless this is late payments from last month.

Lil_Me_2

misskt wrote: »

oh i guess thats a no then

Mine was reset around 8 months after I failed it, but I told them time and time again when they rang me that I wanted it reset. A month or so after I started asking them they sent me an email confirming it was reset.