Quidco warning!!!

caris

Hi

Just received an email from Quidco, stating that we will not be getting cash back from DGM group, there are quite a few companies under this group and so I expect some of us will loose quite a bit of cash back, I knew we will be loosing quite a bit!!!

Here is the email we received:



Dear member,

As you know we do our best to help you earn as much cashback as you can. The cashback you make is passed to us from the merchant you purchased from via an affiliate network provider, we then pass 100% of this on to you. It is therefore with great regret that I have to advise you the Deal Group Media UK Ltd affiliate network (DGM) has ceased trading with immediate effect and all payments made to the network by the retailer will now become a debt to the retailer.

What does this mean for me?
As you have recently purchased from one or more of the merchants below we will not be able to pass on the cashback as we ourselves have not received, nor are we likely to receive payment from the DGM network.

We‘re shocked and disappointed that this has happened to a network. We have only found this news out today and will do all we can to reclaim your cashback, unfortunately on this occasion we don’t think we’ll have much joy.

We are now working with the appointed administrators of the network to see what monies may be forthcoming and will keep you informed.

The retailer’s that are effected by this are:
192.com, Aabro, Accountz, AFA Systems, Ambrose Wilson, Babysecurity.co.uk, BE Broadband, Beauty Expert, Ben 10 Online, Bingo on the Box, Bluestone, Book Direct Rooms,
British Red Cross, Bump to 3, BuyMobilePhones, Car Audio Centre, Cho-Yung, Club Med, Condor Ferries, Costbiter, Decode Car Hire, Demon Internet, Dobbies, Eclipse Internet, Engage Mutual Assurance - Health Cash Plan, engage Mutual Assurance Child Trust,
Engage Mutual Assurance Easy Save, Engage Mutual Assurance Junior Easy Save, engage Mutual over 50\'s Life Insurance,Equifax,Equifax Free Credit Report,Fashion World,Fifty Plus,Forest Holidays, Forthill Home,Free Orange SIM,Fussie,Gaming Club, Garmin,GIZOO, Gray & Osbourn, Helpucover Income Protection, Helpucover Mortgage Payment Protection,
HelpuCover Pet Insurance, Home Shopping Direct,Hotter Shoes, House of Bath, ITV online shop, Jacamo, JackpotCity Casino, Jacobs Digital, JD Williams, Julipa, Jurys Inn, Lakeland Leather,Lebara Mobile, Machine Mart, Mankind, Marisota, Mazuma Mobile, Merchant 4577, Microwarehouse, MO-Call, National Trust, Naturally Close, New Now, Nickshop, Orange Home & Mobile Broadband, Orange Home Broadband, Orange Mobile Broadband, Parkdean Holidays, PC World Business, PDSA, Perfect Pizza,Petplan, Petplan Equine,
Please&thankyou, Pontins, Premier Man, Red5, RU Books, RU Craft, SeaFrance Ferries,
Siblu Holiday Parcs, Simply Be, Simply Yours, Sleeping Solutions, Snow+Rock, So Bathrooms,
Soletrader, Talkmobile ,Terrys Fabric,The Adventure Company, The Dog House, Toystore.co.uk, Tracesmart, Viking Airlines, Virgin Bingo, Virgin Poker,Viva La Diva,
Vodafone, Vonage, Warner Leisure Hotels, Washbag.com, Webfusion, Whatafind.com,
Whats About Town, WHSmith Mobiles, Wilkinson Plus, Winegifts4U.co.uk

We never like to hide behind terms and conditions but in circumstances like this, we do have to quote from our account holder agreement as follows:

“The Quidco Service allows Account Holders to earn referral fees cashback on tracked purchases from Retailers. To qualify for cashback, the Retailer must confirm that the Account Holders purchase is tracked, genuine and successful (constituting a \"Qualifying Transaction\"), and your resulting referral fee must be received by us (becoming \'Cashback\' as a result).”

You may see the retailers above remaining on the Quidco site. This is because affected retailers may switch immediately to a new affiliate network and continue with their affiliate business. However, this will not be related in any way to existing transactions and enquiries.

I am very sorry to deliver such bad news to you, but we did want to make you aware of this situation as quickly as possible.

Kind regards,

Dom Butterell,
Head of QuidCare

22gwr

I've been chasing £90 from Vodafone for over a year now and QuidCo have been absolutely hopeless. QuidCo just continually give fobbing off responses to any chasing and fail to take any action to recover the monies owed which I'm sure we'll not see a penny of now.

Any suggestions for alternatives cashback sites that actually payout?

trippy_zippy

https://forums.moneysavingexpert.com/discussion/2600107

woody01

I missed £78 of cash back last year.
Chased and chased and Quidco were worse than useless.

The company i bought from went into liqidation 3 months after my purchase so i suspect Quico got the cashback from them and decided to pocket it.

After that i ALWAYS use CashBackKings, as Quidco, from experience, are now completely useless.

RobertoMoir

They've paid all the cashback I've had due through them, which was quite substantial as it included an iphone plus the materials for refurbishing and refurnishing a house.

I appreciate you guys who have had trouble are just speaking as you find, I just wanted to do the same and say they've been fine for me.

As for affiliate networks going out of business, as the OP mentioned, I don't think there is anything that anybody can do under those circumstances. I don't let cashback influence what I'm going to buy, or who I'm going to buy it from because it's hard to be certain no matter who you go with. I always treat it as a bonus...

sallyrsm

just won an Acer Netbook from them in their 5th Birthday comp...
:-)

martinisfab

Quidco is hype; it's a very fickle business and this and other threads highlights their shortcomings.

Check their publically-available company accounts and you'll see that there's a lot of smoke and mirrors when it comes to Quidco's business; they are desperately struggling to generate revenue, and you know what that could mean.

I would stick to tried and tested cashback sites that have been around a lot longer than Quidco.