How can you check wireless router?

Gambler

Tried to log on to the net this morning at home but couldn't. Have been having a few problems lately and my provider madasafish claim there isn't a problem.

I have a Netgear DG834 but when I check my wireless network it says Connected with an excellent signal strength.

Anyway i can check what is causing the problem, router or iSP?


Thanks

steve_r123

I take it you have rebooted the router? Do you know the username/password to get into the router setup screen?

Gambler

steve_r123 wrote:

I take it you have rebooted the router? Do you know the username/password to get into the router setup screen?

Yep rebooted Steve.

I'm pretty sure I have the password etc but am in work now so can't check.

Any advice appreciated.


Thanks

P.S. It doesn't happen frequently but it's a pain when it does. Couldn't connect one Friday night all night. Contacted ISP the next day and they said they didn't have any problems.

also the next day I went into the left to get my old wired modem/router to test that but the internet was back on so I couldn't complete the test. Didn't have time to do this morning.

albertross_2

you need to check if it is your laptop losing connection to the router or the router losing connection to the internet.

Does ping -t 192.168.0.1 work when it fails? If it does, then the issue is either filters/isp/BT. If it doesn't then it is probably a wireless, interference or encryption issue, try changing channels/upgrade router firmware/make sure it is secure.

http://forums.moneysavingexpert.com/showpost.html?p=2471408&postcount=37

http://forums.moneysavingexpert.com/showpost.html?p=2471410&postcount=38

http://forums.moneysavingexpert.com/showthread.html?t=121274

Jollux

jsut to say ive got that router and its given us problems, already exchanged it once after a few months. It seems rebooting helps, as in switching the modem off, leave for ten secs, then switch on...

robnye

disconnect the router from the phone line/wall connection
power off the router, reconnect, then power on the router
then boot up your laptop/pc
if that doesnt work, do you have a modem directly connected into the wall.... and then into the router... or does you router do both jobs.... if so can you revert back to the original modem?

Gambler

thanks for all your replies. I have just got home from work and connected to the net instantly without doing anything !!

espresso

Gambler wrote:

thanks for all your replies. I have just got home from work and connected to the net instantly without doing anything !!

Could have been problems on your local exchange.

audirob

Gambler wrote:

thanks for all your replies. I have just got home from work and connected to the net instantly without doing anything !!

Check that if you have sky that your sky box has a filter.

Your username and password are
Admin
Password

Thats if you didnt change from defult:rotfl:

Gambler

audirob wrote:

Check that if you have sky that your sky box has a filter.

I have sky but it's not connected to the phone line.

LULUBELLE_2

Jollux wrote:

jsut to say ive got that router and its given us problems, already exchanged it once after a few months. It seems rebooting helps, as in switching the modem off, leave for ten secs, then switch on...

My parents have exactly the same problem and same solution - but it IS a total nuisance! :mad: