We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Sold wrong bank account

Hi,

After taking advice from this great site i decided to ditch and switch from Lloyds bank to A&L in February. For doing so i was told that i would get £100. I had the meeting with the rep and made it clear that the main reason i was changing was the £100 incentive. She told me that i would recieve this money after 12 weeks.

The 12 weeks came and went with no credit into my account. I phoned up yesterday and was told by the telephone person that the £100 was only for another account, not the one i had opened.

Considering i made it clear to the lady at the time that i wanted the account where i would recieve £100, where do i stand in claiming this money??? I have nothing in writing, only my word. I honestly think the woman ticked the wrong box at the time but this is her fault not mine!

Any advice???

Comments

  • EarthBoy
    EarthBoy Posts: 3,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I doubt if there's much you can do unless you can prove your case. If the lady "ticked the wrong box" then you should have pointed this out to her before you signed the application form.
  • onlypaddy
    onlypaddy Posts: 991 Forumite
    Debt-free and Proud!
    Pretty sure that to qualify you had to apply online
    Debts at LBM (May '08) £5760 - Lloyds CC £4260, Lloyds OD £1500;
    Debts as of May 28th 2011:
    Santander CC: £0.00
    Lloyds OD : £0.00
    DFW Nerd #1247 - Proudly dealt with my Debts :D Olympic 2012 Challenge #12
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Write a letter of complaint to your local branch.
    Changing the world, one sarcastic comment at a time.
  • ERICS_MUM
    ERICS_MUM Posts: 3,579 Forumite
    Part of the Furniture 1,000 Posts
    stator wrote: »
    Write a letter of complaint to your local branch.

    and quote the name of the woman who helped you complete the account opening forms. Also tell them which account terms and conditions you were given.

    Good luck :beer:


    Linda
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.