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Problems with IE

I am puzzled and would appreciate any input - one more time fixing a neighbours daughter's laptop as it won't connect to the internet.
Keeps coming up with the message 'proxy server settings won't work' or words to that effect.
However, I was able to update Spybot S&D, Firefox makes no difference and it won't let me update malwarebytes.:eek:
I have put on the portable version of SAS but not sure how to update it as it seems different to the normal version?
Any help much appreciated.:o

Comments

  • Donnie
    Donnie Posts: 9,862 Forumite
    Have you tried to update and run in Safe Mode?
  • [Deleted User]
    [Deleted User] Posts: 4,466
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    Try Tools > Internet Options > Advanced and then at the bottom click on the Reset button. That will reset IE back to its default settings, which should clear any erroneous settings that have been entered.
  • flossy_splodge
    flossy_splodge Posts: 2,544
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    anewhope wrote: »
    Try Tools > Internet Options > Advanced and then at the bottom click on the Reset button. That will reset IE back to its default settings, which should clear any erroneous settings that have been entered.
    You wonderful person! That seems to have done it AND I've learned something, what a bonus. Thank you so much.:j
  • aliEnRIK
    aliEnRIK Posts: 17,741
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    Im assuming malwarebytes still wont update?
    :idea:
  • flossy_splodge
    flossy_splodge Posts: 2,544
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    aliEnRIK wrote: »
    Im assuming malwarebytes still wont update?
    Hi Rik.
    No, all updated now and I've installed SAS which wasn't on before.
    These two have detected 2 nasties and a number of minor things so all seems well now.
    Thanks for asking, hope you're well. x
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