US Robotics on BT Yahoo BB

bingo_bango

Uncle of mine had a US Robotics 9106 as his router at home. About 3-4 weeks ago this stopped working, and after he spent a week faffing about, they rang BT BB to see what the problem was. Eventually they put their BB 'Experience' team onto it, and they, after a lot of testing, decided the problem lay with the router, but said that as they couldn't access it without a password, they would have to send another router (they have sent a Voyager 120, but there's is no wireless).
I plugged the router in last night, and the wireless is working, but the **** thing still won't connect to BT. I reckon a firmware upgrade may solve the problem, but has anyone else had similar problems, and if so, what resolved it?

p.s. He's a complete technophobe, so I doubt very much he has changed the configuration on the router.

danmed

Have u run the diagnostics on the router to find out where it is falling over?

Username and password correct?

bingo_bango

Yeah, checked the configuration myself, and all seems to be fine.
It may just have packed in, but worth exploring all possibilities first.

espresso

Does it connect with the Voyager 210? Have you tried reseting the wireless router and then trying to establish a connection?

bingo_bango

Works fine with the Voyager BT sent. NFI why the USR won't connect. I'll have another crack at it over the weekend.