Norton

bren_28

Can anyone help me. I have been trying to cancel my subscription for Norton anti virus. Have searched their web site can't find a way to contact them. i e customer help Have tried emailing them but they are not excepting email Cant find a phone number. They have been taking money on my debit card. I can't find a way to stop them taking the next subscription. Which is due this month.

pbryd

Is this it?

Taken from their FAQ

http://www.symantec.com/support/AR_faq.html

Q9. How do I cancel Norton Automatic Renewal Service?
You may cancel your Automatic Renewal registration by signing in to your Norton Account (https://www.myNortonAccount.com). Do this 15 days before your subscription expiration date (or before the specified billing date in the Automatic Renewal email notification) to avoid an automatic charge.

Once you have signed-in to your Norton Account, navigate to the Automatic Renewal page. Uncheck the check box for the Norton product in which you wish to disable Automatic Renewal. Click on the Update button. Turning off the auto-renewal feature may leave you unprotected from dangerous online threats unless you renew your subscription manually. You can renew your subscription manually by following the renewal prompts provided by the product.