BT email account

Mrs_pbradley936

I have my Broadband with BT and my email address ends with @btinternet.com is there anyway I can keep that if I change my service provider?

I know that Yahoo is a free service run by the same people and is that easy to switch to? Or do I have to make entirely new email accounts? Going with SKY by the way because they are doing us a great deal and we are saving £50 per month.

JustPassingBy

Mrs_pbradley936 wrote: »

I have my Broadband with BT and my email address ends with @btinternet.com is there anyway I can keep that if I change my service provider?

Very,very unlikey. In fact, no.

zee_2

the only way to allways have the same email is buy a domain £7.05 say from 123reg [ each payment laste 2 years ] and whatever isp you move to you will allways have your own email address .
with mine I have my domain email redirected to same name in gmail ,no problem , and with 123 you can have many xxxx@your domain ,emails all going to 1 main email addtress ,wether google [ excellent ] or elsewhere.

fwor

Specifically with respect to BT, last time I asked it was their policy to allow you to keep email addresses as long as you connect to their PAYG dial-up service every so often (IIRC it used to be once every 6 months).

This was a while back now, but may be worth checking to see if it's still true.

If you can still access the email account, it would also be worth seeing if you can set them up to auto-forward to your new account, as BT has a habit of leaving dead accounts as email "black holes" which continue to receive emails but which you can no longer log into.

walesrob

JustPassingBy wrote: »

Very,very unlikey. In fact, no.

I left BT Broadband a year ago and my @btinternet.com email address is alive and well, I can access it through webmail and POP.

Bollotom

Mrs_pbradley936 wrote: »

I have my Broadband with BT and my email address ends with @btinternet.com is there anyway I can keep that if I change my service provider?

I know that Yahoo is a free service run by the same people and is that easy to switch to? Or do I have to make entirely new email accounts? Going with SKY by the way because they are doing us a great deal and we are saving £50 per month.

I left BT Broadband about a year ago. I can still use my email which is ****@btinternet.com. I now have Virginmedia and still use my BT account with Windows Mail.

JustPassingBy

JustPassingBy wrote: »

Very,very unlikey. In fact, no.

Well, looks like I was wrong. In my defence I'd like to suggest that whatever BT does now is no guarantee they will not completely purge all dead accounts at some time in the future. If email sent to a BT address is important to you it may be as well to have that in mind.

DVardysShadow

JustPassingBy wrote: »

Well, looks like I was wrong. In my defence I'd like to suggest that whatever BT does now is no guarantee they will not completely purge all dead accounts at some time in the future. If email sent to a BT address is important to you it may be as well to have that in mind.

That is the important point. If you just use the fact that they still provide email service to tide you over while you change providers, you won't be caught out like you could be if you just left it and they purged everything overnight

KingL

yes, you can but you have to buy the premium email service for £15 a year or dial in every 90 days.

see earlier threads
https://forums.moneysavingexpert.com/discussion/2536195
https://forums.moneysavingexpert.com/discussion/1867701
https://forums.moneysavingexpert.com/discussion/1455623
https://forums.moneysavingexpert.com/discussion/1440611
https://forums.moneysavingexpert.com/discussion/732413

Mrs_pbradley936

Thanks everyone. BT just phoned and said I could keep it active for £1.50 a month.