Iqor - debt recovery - help please

s1h

I hope someone can help me with this.

I have an outstanding overdraft with intelligent finance of just shy of £900 I have received letters from a company called Iqor and a solicitors acting on behalf of them.

I have wrote to them offering a repayment of £50 per month.

They have replied saying the account is now being collected through their door to door collection service and that I should make arrangements with their representative that will call at my door in the near future.

I'm not overly happy with this , I am back living with my parents who aren't that young and this will be distressing for them.

Is there anything I can do to stop them calling at the door? Can they just turn up unannounced. Is it worth going back to intelligent finance directly?

I thought my offer of repayment was quite fair and would of been accepted.

Any advice/letters I can send them would be appreciated.

In a bit of a hole at the moment and slowly getting out of it but things like this aren't helping and are just causing stress for me and the family.

Numpty_Monkey

No they can't just turn up unannounced

Send them this letter #38
Make your offer to repay in writing if that is what you can afford, also stte that you will pay buy Standing Order (you have control of that) and not DD

s1h

Thanks for that, my offer for repayment was in writing originally but their reply doesn't even mention that it just says:

"On checking our records, we find that the account has been transferred for collection on a door-to-door basis.

Therefore all arrangements and payments must be made with our collector who will call in due course"

Ill send the letter you suggest then and edit it to add on the part offering my offer of repayment.

Any ideas on how I can end the letter? I want to say something along the lines of if my offer of repayment is not good enough then tell me how we proceed? What is the next stage if they don't accept the offer of repayment. Sorry im not that good at letters and not that clued up on procedures.

Thanks again.

Numpty_Monkey

I'm not that good at letters either
You can try to edit this one a bit #89
Remove the pro rata bit and add in a line about paying by Standing Order only
and request their details

s1h

Thanks that really is a great help. Off to the post office with it now.

Ill keep the thread updated when I hear back from them.

Is there any reason why they shouldn't accept my offer?

Numpty_Monkey

Remember to send them "signed for"

Who knows if its all you can afford its all they are getting:cool:
there are a few follow up template letters on National debtline

Good luck:D

Hannah_10

s1h wrote: »

Is there any reason why they shouldn't accept my offer?

You're asking the wrong question, there's no reason they shouldn't.

The reason they might is that they are greedy little bottom feeders who don't know when to shut up, sit down and play nicely.

That's OK, playing nicely cuts two ways. If they don't accept it send them a SOA showing you have calculated you can only afford [50% of your last offer] and so that is what you propose to pay them.

s1h

Hannah_10 wrote: »

You're asking the wrong question, there's no reason they shouldn't.

The reason they might is that they are greedy little bottom feeders who don't know when to shut up, sit down and play nicely.

That's OK, playing nicely cuts two ways. If they don't accept it send them a SOA showing you have calculated you can only afford [50% of your last offer] and so that is what you propose to pay them.

To be fair paying half would be better for me but i would rather sacrifice other things and get rid of it.

s1h

Not heard anything from them as yet, but as it goes i can still view the account with intelligent finance online, so i did a transfer from my current account with another bank to it, low and behold the balance with intelligent finance has updated.

This makes me think this iqor have not bought it at all and its still with intelligent finance, so im just going to transfer the money direct to them each month for the time being.

mr.ton

Any debt collector has to make an appointment with you in order to call at your address & you are well within your rights to not make one with them.
Tell whoever turns up (highly unliklely) to go forth & multiply..other wise the police will be called to make them go away.

spursfan14

OFT rules state that-

• your creditors can not force you to repay more than you can comfortably afford each month.
• If you make a reduced payment, your creditors can not refuse it.
• your creditors can not add charges as a penalty for non payment, other than to cover the real costs of collections activity.

If they break any of these rules, don't hesitate to report them. Debt collectors pray on lack of knowlege and will do their best to not play by the rules if they can. A little bit of knowledge on our part can be dangerous for them!!

All the best.