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Bought faulty item, dispute closed in seller's favour - advice needed please!
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Then paypal misadvised you. There is full buyer protection on paypal even if the funds are not available. It changed a few years back for ebay sales and has even been rolled out to non ebay sales from June (I think it was June) this year.
That's probably one reason for the 21 day hold, paypal were having to cover chargebacks from thei rown funds so if they hold enough payments they won't lose as much.
LOL Soolin.....Just realised that you don't know the full story - I didn't purchase via Ebay....but I did pay via paypal.0 -
Mrs_justjohn wrote: »LOL Soolin.....Just realised that you don't know the full story - I didn't purchase via Ebay....but I did pay via paypal.
In that case you are correct, apologies. However if the same thing happened now you would be covered, which is worth knowing.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Court action i would imagine although you'll have to weigh up how much the item is worth and the innitial cost of the court process. Around £50 if i remember correctly, which you might not get back in a worse case senario and you lost the case.
You could just try a letter informing them of your intent to go to court, but for all of this you do need a name and address.
Could you sell it on as spares/faulty to regain some of your cash?0
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