Help, need some advice re hours of employment and pay!!

jasonrat

Incidently i don't know any shop staff who are only paid when actually serving a customer.

there is more to work than serving cutomers like making their service areas clean, stacking shelves, pricing goods

The OP is working from 7am - 11.00pm officially she says. That in itself is wrong. I don't see being on call as the issue here, but the 16 hour days

if we can get more from the op then we can find out exactly what she does.

deb1home

Thank you all for your advice. I must point out that this is not a live a live-in position, when I finish at 9am I go home to my family and my bills! I do get breakfast on weekdays and lunch and supper on Sundays but thats it.

I havent actually signed anything yet as I am refusing to do so until I know exactly what I am signing up for (or signing away), but ACAS, although helpful to a point, were not really able to offer any real answer and suggested I try the DTI (which is like a nightmare to navigate to the right page I have so far spent 5 hours reading the various articles and still havent found a definitive answer).

Anyway thank you all for your time and efforts I really do appreciate it.

liney

Now I am very confused. Good luck anyway LOL.