Problem with mse email and slow laptop

sally2489

Hi everyone,:wave:
I hope someone can help me with my problem.

Afew weeks ago, i suddenly stopped receiving the mse weekly email for some reason, and my laptop has been running abit slower than usual.

Anti-virus checks have not found anything, so i don't know why else it would be slow.

I've tried to sign up for the email again, but i get the message that they'll send me a confirmation email to use to sign up, but i don't get that email...i presume they can detect i have already signed up.

Please could someone help and offer advice...i am missing out on the weekly deals.:eek:

Thanks in advance.
x

dragon934

sally2489 wrote: »

Hi everyone,:wave:
I hope someone can help me with my problem.

Afew weeks ago, i suddenly stopped receiving the mse weekly email for some reason, and my laptop has been running abit slower than usual.

Anti-virus checks have not found anything, so i don't know why else it would be slow.

I've tried to sign up for the email again, but i get the message that they'll send me a confirmation email to use to sign up, but i don't get that email...i presume they can detect i have already signed up.

Please could someone help and offer advice...i am missing out on the weekly deals.:eek:

Thanks in advance.
x

Have you checked your spam box first?

sally2489

Yes, i check it all the time before I delete everything in it.

fifeken

Do you access your mail through a program like Outlook or do you use the mail hosts interface? If it's Outlook or something similar try going to the mail host site as I have found (on Virgin Media email) that some spam is blocked by Virgin so doesn't even get to Outlook. Other Spam that Virgin doesn't recognise, but Outlook does, goes to the Spam box within Outlook.

sally2489

fifeken wrote: »

Do you access your mail through a program like Outlook or do you use the mail hosts interface? If it's Outlook or something similar try going to the mail host site as I have found (on Virgin Media email) that some spam is blocked by Virgin so doesn't even get to Outlook. Other Spam that Virgin doesn't recognise, but Outlook does, goes to the Spam box within Outlook.

I don't use outlook.
I use a hotmail address. I have been receiving the weekly email for quite a while with no problem, which is why i can't understand why it has suddenly stopped.