Problems with google apps email

arkonite_babe

I have two google apps powered email addresses. One works just fine, the other stopped receiving or being able to send messages two weeks ago.

I have received several delay messages in the past few days and now I have just received failure messages. I really have no idea what the problem is and wondered if any of you lovely people here can shed any light?

The failure message is copied below and my email details are replaced with *'s


Delivery to the following recipient failed permanently:

*****@*****
Technical details of permanent failure:
The recipient server did not accept our requests to connect. Learn more at http://mail.google.com/support/bin/answer.py?answer=7720
[*****.*** (1): Connection refused]

---

Original message

---

Received: by 10.204.57.68 with SMTP id b4mr3199227bkh.56.1278500893813;
Wed, 07 Jul 2010 04:08:13 -0700 (PDT)
Return-Path: <*****@*****>
Received: from vienms0118 ([213.185.186.254])
by mx.google.com with ESMTPS id r10sm27630292bkh.0.2010.07.07.04.08.13
(version=SSLv3 cipher=RC4-MD5);
Wed, 07 Jul 2010 04:08:13 -0700 (PDT)
Message-ID: <4c34601d.0a3dcc0a.1e4b.0db1@mx.google.com>
Date: Wed, 07 Jul 2010 11:06:33 +0000
From: "*****@*****" <*****@*****>
Subject: RE: Test
To: "*****@*****" <*****@*****>
Reply-To: *****@*****
MIME-Version: 1.0
X-Priority: 3
Content-Type: text/plain;
charset="utf-8"
Content-Transfer-Encoding: quoted-printable

Test

---

Original Message

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From: *****@*****
Sent: 07/07/2010, 12:04 pm
To: *****@*****
Subject: Test


Test


No virus found in this incoming message.
Checked by AVG - https://www.avg.com
Version: 9.0.830 / Virus Database: 271.1.1/2991 - Release Date: 07/09/10 19:36:00


I would appreciate any help at all as not receiving my mail is sooooo frustrating. I have reported the issue to Google, but so far I have heard nothing. Oh and I'm not techie so the info in the post above means nothing to me!

arkonite_babe

*bump* anyone able to help?

S0litaire

You sending the emails from a desktop client or from your other gmail account?

litt

Are these two email addresses on the same domain ?

I had a similar problem but it was resolved when we changed the DNS as per the Google requirements (sorry, can't post links!).

I take it you have verified the domain as well (if it is a seperate one)?

walesrob

If you let us know the domain name your having problems with, we can see if the DNS is correctly pointing to Google servers.

arkonite_babe

S0litaire wrote: »

You sending the emails from a desktop client or from your other gmail account?

The email account is powered by google apps and I use outlook to view it on my desktop. It's not receiving mail at all. I get the following message after a few days:
Delivery to the following recipient failed permanently:

*****@arkonite.net

Technical details of permanent failure:
The recipient server did not accept our requests to connect. Learn more at http://mail.google.com/support/bin/answer.py?answer=7720
[arkonite.net (1): Connection refused]

---

Original message

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Received: by 10.216.178.149 with SMTP id f21mr2772945wem.40.1278610432864;
Thu, 08 Jul 2010 10:33:52 -0700 (PDT)
Return-Path: <*****@arkonite.net>
Received: from ***** (*****.plus.com [212.159.113.92])
by mx.google.com with ESMTPS id s59sm1320486wec.26.2010.07.08.10.33.51
(version=TLSv1/SSLv3 cipher=RC4-MD5);
Thu, 08 Jul 2010 10:33:52 -0700 (PDT)
Message-ID: <4c360c00.d13bd80a.65cd.57df@mx.google.com>
From: "*****" <*****@arkonite.net>
To: "'*****'" <*****@arkonite.net>
Subject: FW: test email
Date: Thu, 8 Jul 2010 18:33:49 +0100
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0031_01CB1ECC.1C80DD00"
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
thread-index: AcseqbvYAn0PmEtuTkKk4V1nDGi2VAAGfJHA
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7600.16543

litt wrote: »

Are these two email addresses on the same domain ?

I had a similar problem but it was resolved when we changed the DNS as per the Google requirements (sorry, can't post links!).

I take it you have verified the domain as well (if it is a seperate one)?

No, email addresses are at 2 separate domains but both are google apps powered

walesrob wrote: »

If you let us know the domain name your having problems with, we can see if the DNS is correctly pointing to Google servers.

yep sure, it's arkonite.net

I did move my blog hosting to wordpress though and followed what it said to do, email hasn't worked since and now all I'm doing is going round in circles!! I moved my other blog the same way previously and no problems at all. I can't figure it out!! HELP!!!!!:mad: