iPhone 3GS downgrade tariff o2 9'months PROBLEM

chase1080

I took out a 3GS iPhone on o2 9 months ago on a £45 tariff with 1200 minutes 500 text and unlimited Internet, after using martins advice i could downgrade to a £35 tariff which just reduces my minutes to 600.

I just called o2 and there saying in can only download to £40 tariff with 600 minutes unlimited texts(which I won't use) and 500mb Internet(I use about 3-4gb a month so 500mb would be useless.

Is there anything I can do since I wanted the £35 tariff from day one but from martins advice it would of worked out the same price to go on £45 contract then downgrade £35 after 9 months.

Any help appreciated I'm guessing a few people must of come across this.

Jon_01

All networks will only let you drop by one tariff a month. You just have to call every month and go through the process...

audirob

chase1080 wrote: »

I took out a 3GS iPhone on o2 9 months ago on a £45 tariff with 1200 minutes 500 text and unlimited Internet, after using martins advice i could downgrade to a £35 tariff which just reduces my minutes to 600.

I just called o2 and there saying in can only download to £40 tariff with 600 minutes unlimited texts(which I won't use) and 500mb Internet(I use about 3-4gb a month so 500mb would be useless.

Is there anything I can do since I wanted the £35 tariff from day one but from martins advice it would of worked out the same price to go on £45 contract then downgrade £35 after 9 months.

Any help appreciated I'm guessing a few people must of come across this.

I called O2 yesterday to downgrade three iPhones from £45 to £35 as was told the same,

The one on a 18 month contract that we paid to keep the contract short instead of 600 mins that we wanted we were told for £35 it would be 300mins,

I told them to stuff it and I would go into apple and see what they had to say.

sporedude

audirob wrote: »

I called O2 yesterday to downgrade three iPhones from £45 to £35 as was told the same,

The one on a 18 month contract that we paid to keep the contract short instead of 600 mins that we wanted we were told for £35 it would be 300mins,

I told them to stuff it and I would go into apple and see what they had to say.

Its o2's tarrifs, not apples.


Also the tarrifs have changed, so £35 is 300 mins, not 600, making martins advice incorrect.

audirob

sporedude wrote: »

Its o2's tarrifs, not apples.


Also the tarrifs have changed, so £35 is 300 mins, not 600, making martins advice incorrect.

Ok so off to O2!!
Not happy :mad:

sporedude

Not o2's fault, tarrifs change all the time, its Martins fault if that advice is still on the site

audirob

sporedude wrote: »

Not o2's fault, tarrifs change all the time, its Martins fault if that advice is still on the site

The £35 pound a month tariff was the one I wanted to start with.
Went for the higher tariff so instead of paying £90 in one hit I could pay over 9 months.
If I knew the price plans would change I would have paid the £90 upfront and kept the £35 a month contract.

sporedude

Could try talking with o2, but its doubtfull they'd do anything since the advice came from a non-o2 source.

audirob

sporedude wrote: »

Could try talking with o2, but its doubtfull they'd do anything since the advice came from a non-o2 source.

anybody could see it for themselfs, and it was advised during the sale from apple.

chase1080

Audirob that's exactly what I did it for

Funny thing is I never go over 600 mins so i never really benefited from having the extra 600 mins.

Martin or whoever did the guideline should of put a warning to say that contracts can change so it's at your own risk, the way the guideline was going on about it was as if it was guaranteed

This sites ment to be moneysaving expert.com not moneylosinexpert.com

Rage! Lol

parallax_20

audirob wrote: »

The £35 pound a month tariff was the one I wanted to start with.
Went for the higher tariff so instead of paying £90 in one hit I could pay over 9 months.
If I knew the price plans would change I would have paid the £90 upfront and kept the £35 a month contract.

Unfortunately that is the way the market works. They change to reflect demand. Nothing stays static for very long in the mobile world. No one can tell what may or may not happen in the future, so you have to make a judgement call on what is best for you today.

If you still want unlimited internet then i dont think you have much option other than staying as you are. All new tariffs have a cap if you change now.