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Click4Parcels- Nothing but problems!!! Advice please?
sockmoneystore
Posts: 1 Newbie
Hi Everyone!
This is the first time i have used the forum.
Back in April (2010) i used an online company called click4parcels to send a parcel to the USA.
When i booked the service i paid for it by card at the same time. The total was £26.00 for a 5kg parcel.
So imagine my surprise when i got a letter from UPS in March (the company click4parcels had used) saying that the service had not been paid for, and i had to pay £91.25! I contacted them and provided my confirmation of payment to click4parcels.
I then received another letter in May, saying the service still had not been paid for.
So i emailed click4parcels, sent them copies of the letters i had receieved and they assured me they would contact UPS and get the £91.25 billed to their account.
I also wrote to UPS billing department notifying them that click4parcels would be contacting them to arrange payment, i also gave them there address and contact email.
But today i have received another letter from UPS, this time its a final notice. They are now telling me they will be taking legal action, and adding interest to the amount.
I have contacted click4parcels again, this time asking them for their account number so i can ring UPS and sort it myself.
Does anyone else have any suggestions of what i should do?
As i really have had enough now, and i am worried that the amount will go up and i will be forced to pay it. Which i can not afford to do as i am 24 and a student!
Just for the record i have used click4parcels three times, everytime i have had a problem... no collection paperwork.... no customs invoices.... wrong collection date!
This is the first time i have used the forum.
Back in April (2010) i used an online company called click4parcels to send a parcel to the USA.
When i booked the service i paid for it by card at the same time. The total was £26.00 for a 5kg parcel.
So imagine my surprise when i got a letter from UPS in March (the company click4parcels had used) saying that the service had not been paid for, and i had to pay £91.25! I contacted them and provided my confirmation of payment to click4parcels.
I then received another letter in May, saying the service still had not been paid for.
So i emailed click4parcels, sent them copies of the letters i had receieved and they assured me they would contact UPS and get the £91.25 billed to their account.
I also wrote to UPS billing department notifying them that click4parcels would be contacting them to arrange payment, i also gave them there address and contact email.
But today i have received another letter from UPS, this time its a final notice. They are now telling me they will be taking legal action, and adding interest to the amount.
I have contacted click4parcels again, this time asking them for their account number so i can ring UPS and sort it myself.
Does anyone else have any suggestions of what i should do?
As i really have had enough now, and i am worried that the amount will go up and i will be forced to pay it. Which i can not afford to do as i am 24 and a student!
Just for the record i have used click4parcels three times, everytime i have had a problem... no collection paperwork.... no customs invoices.... wrong collection date!
0
Comments
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sockmoneystore wrote: »Just for the record i have used click4parcels three times, everytime i have had a problem... no collection paperwork.... no customs invoices.... wrong collection date!
Didn't you consider using someone else after the second time instead of poking your finger into the fire a third time?0
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