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Money Moral Dilemma: Should I pay the window cleaner?

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Comments

  • No Contract in force - dont pay
  • yatest5
    yatest5 Posts: 16 Forumite
    Window Cleaners often take a chance. When I got my first house, the window cleaner was coming round every week, which I thought was way too much. I told him if he wanted to do mine once a month, he could.

    Of course, after a month he came and tried to charge me for four weeks, and then said it was impossible to do it less than once a week.

    In short, don't pay him, he's probably chancing his arm.
  • yatest5
    yatest5 Posts: 16 Forumite
    Oh, PS, they're going to climb your fences whether they do your place or not. Even if I'm paying to have my windows clean, I have no idea why that thinks that gives them the right to climb on my fences like some house burgalar.
  • yatest5 wrote: »
    Oh, PS, they're going to climb your fences whether they do your place or not. Even if I'm paying to have my windows clean, I have no idea why that thinks that gives them the right to climb on my fences like some house burgalar.

    Can't speak for others but if a customer expects me to climb gates/fences in order to clean for them, they can find some other mug to do the work :) .
  • Marco12452
    Marco12452 Posts: 178 Forumite
    Don't pay them. If you haven't asked they should not be doing the windows.
    I wouldn't be surprised if they are aware of what they are doing and trying to force you into becoming a regular customer.
    Could always be an honest mistake, but if its regular I doubt it ??
  • No-one goes shopping and expects to pay for items they haven't bought. You didn't ask the window cleaner to provide his services, so you shouldn't pay for them.

    It was a mistake on the window cleaner's part, a mistake which he should be bright enough not to make again. The saying goes that you pay for your mistakes, not that others pay for them It was his mistake.
  • If your windows have been cleaned without you requesting then I would say that you don't need to pay. Appologise for their wasted time but not your problem/fault
    If the window cleaner was crafty he could use that ploy to bump up his round.
  • Absolutely no way should you pay. This man is an opportunist, just praying on the fact that people will feel oblige to pay him.

    A few years ago I had a similar situation when I asked a roofer to provide a quote for replacing roof tiles lost in a storm. He said he could check the problem out whilst I was at work, as he didn't need access into the house..... Great. So imagine my shock when I found an invoice for £350 for work carried out!

    He really tried to bully me and intimated he'd done me a huge favour by doing the work promptly, despite the fact, I'd only asked for a quote, as I had from 2 other companies.

    I was harassed by him for weeks, as he obviously felt a single woman would be an easy target, but I eventually got a solicitor to write him a rather stern letter and never heard another thing from him.

    So, the moral of the storey, just stand your ground. You never asked for the service to be provided, in fact, by carrying it out without your permission, he was actually trespassing.

    Getting off my soapbox now for a rest!
  • brewerdave
    brewerdave Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Don't pay him - I have a regular window cleaner who I have asked NOT to clean the windows if there is no answer at the door before he starts.This is so that I can clear the side entrance to the house for access so he doesn't go over the garage roof ( which he has done a couple of times in the past). He now knows he will NOT get paid unless I've witnessed him cleaning !!.
  • There is no dilemma or conundrum here for you to work out - you have not asked for the service,and have repeatedly stated you do not wish for the windows to b cleaned, therefore they have had the warning, indicated by the unwillingness to pay. simply enough, if they continue doing it, AFTER yoiu have made a categorical point, they are doing you a favour by doing it for free.
    Just because someone does something such as this, it doesn't make it an obligation for you to pay.

    Simple answer really, not that much of a money dilemma - you just have to be firm. Let's face it, if they keep NOT getting paid for something, it will soon stop as a provided service; no-one does anything for free like this!!
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