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Southern Trains: Major Issues - how to protest?

[Deleted User] · 2010-07-09 14:15:51

I know that I have a reputation on here for being a bit of a whinging old git, but there's an issue close to my heart that I want to let off some steam about and get your thoughts. Two months ago, I moved to a nice new house near Oxted, in Surrey. I work up in London, so commute in by train each day and back again in the…

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[Deleted User] Posts: 0 Newbie

12 July 2010 at 12:49PM

Limit wrote: »

If they set them higher then they would invest in new stock and get the reliability improved. But as previously stated these targets are easily achievable.

Virgin started out at 72% and at the minute we are at 97% for punctuality. and customer satisfaction is at 94%

Out of interest, who sets the targets?

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Southern Trains: Major Issues - how to protest?

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