We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Want to become a Forum Ambassador? Visit the Community Noticeboard for details on how to apply

Mothercare - Guaranteed delivery

2»

Comments

  • k31ron
    k31ron Posts: 7 Forumite
    Got an email back and a refund for the delivery, not impressed it had to be requested explicitly or the service overall
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    k31ron wrote: »
    Got an email back and a refund for the delivery, not impressed it had to be requested explicitly or the service overall

    I would say your were pushing your luck ordering at 3pm and in those circumstances would probably have called them to confirm it was feasible, especially since you needed it the next day.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hintza wrote: »
    I would say your were pushing your luck ordering at 3pm and in those circumstances would probably have called them to confirm it was feasible, especially since you needed it the next day.


    On their website, it states: We guarantee to deliver your item on the next working day provided that you have placed your order before 4pm Monday-Friday.

    They shouldnt guarantee things if it is conditional upon something else other than placing your order.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.9K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.9K Work, Benefits & Business
  • 603.5K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.