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Virgin Credit Cars Super BT

Hi all,

I got a Virgin Card in January and did the super bt to my bank account. It coat me £35. I read on here that they didn't charge. Anyone else had this?

Thanks.

Comments

  • Shinds
    Shinds Posts: 448 Forumite
    DAMN! - I called 'em the other day as I wanted to do a SBT too. They assured me that I would not be chagred a fee.

    However, their Ts & Cs - Does state that they 'may' charge a fee for BTs...
  • Reaper
    Reaper Posts: 7,333 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    They were not right to charge you. Here is Martin's answer to my question about this just a couple of days ago:
    Last time what they incorrectly told me was Virgin NEVER charges a BT fee. That was wrong.

    Now they are saying Virgin is the ONLY MBNA card which allows BT fee free transfers throughout the intro period (though it will charge after). I hope this makes sense.

    To be honest i can't go on any more than the 'official' MBNA answer. If anyone has info that differs I will put it too them. However press offices are (usually) substantially more reliable than the call centres.
    The problem is that MBNA do the admin for loads of cards and the operators are often not aware that Virgin is to be treated as an exception. The vague T&C don't help either.

    Call them and point out that they are wrong. Insist they check and then get the £35 charge removed.
  • Just opened a Virgin Account. Assured will not be charged BT fee. Watch this space.....
  • dfarry
    dfarry Posts: 940 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Yup I just applied too and have been accepted... they are soooooooo slow processing the application but I did ask about BT fee's and they said "yes sir 2% fee on all BT's" - they didn't mention the £35 max which I already knew about and I just played dim and accepted what they said....I'm waiting for the full T&C's to come through.
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