Ardent Parking

codo

Hi

Has anyone used Ardent Parking in Stansted. They are the cheapest I can find £56 for 15 days compared to £91 for the same at the long term car park.

Dont want extra stress worrying about car parking so would only use if I know they were definately ok.

Thanks

sjcollett

I have just been googling them as we are thinking of using them - http://www.freeindex.co.uk/profile%28ardent-parking%29_141854.htm

codo

Thanks sjcollett, I came across those reviews but they are all over a year old so was hoping there would be someone here who would have used them.

sjcollett

I have just come back having used Ardent and can highly recommend - personal and attentive service. car was looked after, i was looked after and all at a great price. Highly recommended

drewuk1965

Ardent parking may be the cheapest around Stansted airpot but BEWARE ... On arrival at the carpark it looked like a scrapyard, cars wedged in all over we were a little concerned but needed to get to the airport, we zeroed the odometer back and took down the milage and handed over the keys.
On returning to the carpark the man did not know where our car was, after ten minutes he found it, I checked the milage and there was over 11 miles more on the clock the odometer confirm this, I asked the man why this was but he could not explain it to me.
After him making several phone calls he put me on the phone to the owner of the company who was very rude and basically called me a liar, he said none of his drivers would ever use a car.
On returning home later that day I received a phone call from Ardent Parking from one of their drivers saying he had taken my car by 'accident' and he would have the owner of the company phone me to apologise to me (still waiting) I dont want to even mention security!! I would never use this company again.

andyhc

Do not be tempted to use Ardent Parking! I booked their meet and greet service but upon arrival back at Stansted i called as per the instructions to arrange to be picked up in our car. However the number just went through to a mobile voicemail. This was at 1am in the morning and i had 2 children with me. We waited outside for 2 hours with still no answer to my calls. Eventually fearing that they had stolen my car i found the airport police who explained they had had bad reports from Ardent in the past. Eventually 3 hours late somebody turned up apologising and promising that the owner would call me the next day. I still have not received a call despite this happening over 3 weeks ago and quite frankly i don't want to talk to them. Please please do not suffer the same fate - book with a reputable service from BAA - as it totally spoilt my family holiday. The car was filthy and had probably been used but i was just glad to get it back.

PookieC

ARDENT PARKING: What a shambolic outfit!

Long story short, i can completely accord with the bad reviews here. I thought we'd give them the benefit of the doubt, despite reading the bad reviews here.....how wrong we were.

Over Easter, arrived at their place & had to wait 40 mins before pick up & being taken to Stansted.

Then on landing at Stansted on time & at night, told we'd be picked up in 20 mins. Instead was 50 mins where we bumped into more irate customers awaiting pick up.

Absolute disaster. Didnt get off until over 1 & a half hrs after landing.
After service was a joke. Again told to speak to the owner Brian. He promised he'd sort out. And to date nothing!

DO NOT BOOK. THEY ARE CHEAP BUT I GUESS THEY DONT GET MUCH REPEAT CUSTOM.

qwesssim

I'm not one to contribute to forums, but when I used Ardent they were absolutely fine so I felt I really should comment. Although it was a pretty shabby place, it didn't make any difference. What was unusual about the place was that they offered MOTs and services whilst you left your car there! It was a bit difficult to find, but that's the only negative I could really summise