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British Gas nightmares!! Please Help.

Tinkabell25
Tinkabell25 Posts: 253 Forumite
Hi All,
Does anyone know what i have to do in order to see all the notes held on my British Gas Account?
Thanks
T x
Debt to clear: feels endless...

Weight loss to go: 42lb/13.5lb

Maybe someday i'll be skinny, organised and debt free..
:rotfl:

Comments

  • alleycat`
    alleycat` Posts: 1,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 6 July 2010 at 1:46PM
    I assume a FOI (freedom of information) request should cover it.
    Costs a ten spot (or something along those lines).

    Might be a subject access request as they are not governmental in nature.
  • dogshome
    dogshome Posts: 3,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hi Tinkabell - Don't know what your exact problem is, but BG have to supply copies of all your bills going back 6 years for free if yoy request them in writing
  • SwanJon
    SwanJon Posts: 2,336 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Tinkabell - is there something particular you are looking for?
    You need to write in requesting the information under the data protection act (think it's called a subject access request), and they can charge you up to £10 for this, but may redact bits of it if they feel it infringes someone else's privacy to give you that information.
    Not sure if what dogshome said is true - they may need to give you a summary of what you have been charged and paid, but probably not copies of those exact bills.
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