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Chase Up Welcome claim?

Hi,

I sent my forms away to Welcome on the 4th June still haven't had any word from them yet. I know I said 8 weeks on it but would it hurt to call them and see whats happening?

Also should I call the local branch I sent it to to or a head office number?

Thanks!

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    LisaLash wrote: »
    Hi,

    I sent my forms away to Welcome on the 4th June still haven't had any word from them yet. I know I said 8 weeks on it but would it hurt to call them and see whats happening?

    Also should I call the local branch I sent it to to or a head office number?

    Thanks!


    Hi there

    There is no harm done to ring them either at the head of your branch where they could check the progress of your reclaim, good luck.;)
    The one and only "Dizzy Di" :D
  • halphy
    halphy Posts: 593 Forumite
    Good Luck! A lot leave til the last day of the 8th week! Typical!

    Keep us updated x
  • LisaLash
    LisaLash Posts: 92 Forumite
    Well I gave them a bell and they said they had my complaints and they are in the queue to be calculated and a settlement figure will be sent out in the next week or so... at least I know that they have it and it is being dealt with.

    The cash would come in really handy just now as we have finally set a date for the wedding and every penny is a prisoner! :D
  • halphy
    halphy Posts: 593 Forumite
    Ooo good, hope it's what u expect (if not more ;).

    Congrats on setting ur date x
  • di3004
    di3004 Posts: 42,579 Forumite
    LisaLash wrote: »
    Well I gave them a bell and they said they had my complaints and they are in the queue to be calculated and a settlement figure will be sent out in the next week or so... at least I know that they have it and it is being dealt with.

    The cash would come in really handy just now as we have finally set a date for the wedding and every penny is a prisoner! :D


    Well done Lisa.:T:beer::j
    The one and only "Dizzy Di" :D
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