Ford Fiesta delivery times? Dealer a pest!

Pandora_Peroxide

I had 2 options to buy a new Fiesta and I think I've made the wrong one and am having problems regarding delivery

Dealer 1 - a local franchise who are now under different onwership than before but I am wary of them as previous owners were poor to deal with. They made me a good offer (matched a broker price) and had the car on the forecourt ready to be registered and delivered this week.

Dealer - 2 a Ford dealer who seemed very nice, no hard sell and willing to haggle, and on Saturday had got the car I wanted in stock at their sister branch. On Sunday they agreed to beat broker price by £100 and give me a full tank of fuel. They had sold the car in their area but had another one in my spec and would be able to transfer it in a week to 10 days. I agreed the deal as it was the cheapest option.

This is where my problems have begun. I was promised a call yesterday to agree a delivery date. After 4pm passed with no call I rang in and was told I couldn't have one from group stock but there was one on it's way and I could have that but I would need to wait a couple of weeks. I think it may be on the boat. When I spoke to my husband he was less trusting than me and has got me worried that the car has had to be ordered and will take longer than 2 weeks and that the dealer is using stalling tactics. He rang that garage and asked if we would definitley have the car before our holiday in 3 weeks and was told that this could not be guaranteed. In this technical age is there any way that a Ford dealer cannot see where in the system a car is and when it should be delivered?

I am not overly bothered about the wait as I have a car that is fine to drive but I am peeved that I have been misled and am wondering if they had the car in stock at all at the weekend. If the car doesn't make it in until August am I reasonable in asking for them to register it in September as they have made the !!!!-up with stock?

I am planning on ringing the dealer this afternoon to ask exactly what the status of the car is and seein if I can get any direct answers. I have a horrible feeling i may have been better off with the franchise and my £100 greed is biting me in the butt.

Thanks for any help you can give me.

If it helps it is a Fiesta 1.6 Zetec S with bluetooth and USB and street pack in black. It is my first ever new car and this niggle has really taken the edge off the experience for me.

emmell

Do you think you can cancel the deal and go to the other dealer, or have you already tried this. This once happened to me with a new Honda civic, I ordered in Oct for Dec delivery (was to be my xmas present), they rang me a couple of weeks before and said the blue I had ordered wasn't due to be made till Jan and asked me if I would consider another colour that was in stock on the system, I refused and said I'd wait as long as the deal didn't change and my P/X price wouldn't wouldn't change, everything was agreed. January comes and guess what, my car wouldn't be built till middle of Feb. I could have had the order cancelled at any time but I decided to wait but I told the dealer I didn't want the car in Feb I wanted to wait for the new registration on 1st March.
So I had to wait a long time but I got a car in the colour I wanted with the new registration but I could have had my deposit back at any time and the order cancelled.
I think I would have paid the £100 extra to buy the car I could see and inspect before handing my deposit over, maybe if you had gone back to the first dealer they would have sold it for the price you wanted to pay.
ML.