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Someone please help. My iPhone will not restore, lost everything?

jgallcash
jgallcash Posts: 645
Part of the Furniture 100 Posts Combo Breaker
Forumite
edited 6 July 2010 at 8:21AM in Techie Stuff
I posted a question on the forum yesterday:

HERE

Instead of using firmware I dont know I decided to use the 'repair' option in itunes and then try again. Unfortunately this didn't fix it so I decided to restore my phone (regular back ups made).

Got thorugh that and then when selecting sync from the options menu here:




I then get the following Error Message:


2vlqy3l.jpg






So I cannot restore and may have lost my contacts etc. I tried to call Apple earlier but the close at 7.45pm.

Could someone please help me?

Comments

  • jgallcash
    jgallcash Posts: 645
    Part of the Furniture 100 Posts Combo Breaker
    Forumite
    Anyone at all? I dont have any contacts
  • custardy
    custardy Posts: 38,365
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    i would remove that image,it had your phone number on show
  • jenny_d_3
    jenny_d_3 Posts: 19 Forumite
    Were you able to solve this problem?

    I've never experienced such. I have already restored a lot of times already by the way.
  • jgallcash
    jgallcash Posts: 645
    Part of the Furniture 100 Posts Combo Breaker
    Forumite
    No resolution i'm afraid
  • jimbms
    jimbms Posts: 1,100 Forumite
    First of all you fail to say what model it is as that could be vital info, second I take it you have been sensible and made sure contacts etc are syncronised with outlook or similar, if so just search on google for how to do a factory reset on whatever model you have the plug in with itunes and it will resync.
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