Unprofessional administrators - Faith shoes

nicknacknoo

Excuse me for jumping on the band wagon.

I too am having a similar problem!

I bought boots from faith online which were to small so i tried to return them, blah blah gone bust, mazars told me to return them for a full refund. 3 months on still no refund despite Mazars (Nicola Baxter) emailing to say she would process it 3 weeks ago!

I have everything in writing - what more can I do??:mad:

nicknacknoo

Dear Nicola,

Faith Shoe Group Limited – In Administration

I write to advise you that the company was placed into Administration on 22 April 2010 and N H Sinclair, R J Weston and M J Wellard were appointed Joint Administrators.

If the goods you have purchased online are either faulty and unworn or unsuitable/unworn then you will be able to obtain a full refund by returning your goods as per the instructions included on your delivery note. Once your returns have been received a refund will be processed by Head Office.

I trust this clarifies the situation.

Kind Regards,


Nicola Baxter | Insolvency Administrator
Mazars LLP, London
*Tower Bridge House, St Katharine's Way, London E1W 1DD
P please don't print this e-mail unless you really need to
The affairs, business and property of Faith Shoe Group Limited and Chilli Pepper Fashion Limited are being managed by the Joint Administrators.

The Joint Administrators act as agents of the Company and without personal liability

Hintza

Should have kept the shoes. You will be in the same boat as the OP.

nicknacknoo

Thats what i'm beginning to think although I did exactly as they told me to - I think I can take this further!

Luckily the boots were in the sale anyway and only £32.50!