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HSBC - Reclaimed Charges - Enough? HELP NEEDED

donblako
donblako Posts: 27 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 5 July 2010 at 5:22PM in Reclaim bank & credit card charges
I recently (after a 60 min phone call) managed to reclaim 6 months worth of charges from HSBC added to my current account based on "suffering from financial hardship".

I have a letter from HSBC admitting as such but I am now wondering does their admittance entitle me to significantly more then the 6 months charges they have already refunded?

Any help would be greatly aprpeciated.

Thanks.

Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Er, no.

    They have assessed your claim based on your financial hardship and have decided a refund accordingly.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • donblako
    donblako Posts: 27 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thanks,
    I wasn't sure whether the hardship payment was based on an assessment of if there was an absolute timescale that should be kept to.
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