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My account has been suspended

Hi

I went on holiday and forgot to pay for an item.My ebay account has been suspended now. I have e-mailed the seller but he cant remove the strike as i was offering to pay the ebay fee back. How can i get that account woking again?


Thanks

Comments

  • rdwarr
    rdwarr Posts: 6,159 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    Hi,
    Was this the first time this has happened or was it your third strike?
    Can I help?
  • amit_1 wrote:
    Hi

    I went on holiday and forgot to pay for an item.My ebay account has been suspended now. I have e-mailed the seller but he cant remove the strike as i was offering to pay the ebay fee back. How can i get that account woking again?


    Thanks
    pay your ebay fees and your suspension will be lifted automatically, then pay for your item and send a feedback removal request to the seller.
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Unless you are a brand new user you would not have got suspended for one breach, you therefore need to see what has gone wrong and sort it out. You also need to read the emails from ebay to see how long the suspension is and what they need to reinstate you, if it is a permanent ban, and buyer bans often are, then unless you can persuade one of the sellers you have had strikes from in the past to withdraw the strike you will not get reinstated.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • amit_1
    amit_1 Posts: 715 Forumite
    Part of the Furniture Combo Breaker
    I asked the seller to remove the strick but he said because it is was so long ago he cant do anything. Shall i send a e-mail to ebay and ask then to do something?
  • What did the emails from eBay say regarding your suspension?
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    amit_1 wrote:
    I asked the seller to remove the strick but he said because it is was so long ago he cant do anything. Shall i send a e-mail to ebay and ask then to do something?
    Please see my previous post.

    Basically though, why would ebay do anything if you emailed them? You must have had warnings etc.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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