How to get my direct debit reduced?

calistared

Hi all,

I managed to get in arrears with my gas bill (Swalec) to the tune of £900 over the space of 18 months. This house eats gas. Since that last bill I have cut all gas usage to just water heating an hour every morning.

Anyway, my direct debit rose to £195 a month after my last bill (with the £900 arrears) and about 4 months on, it is crippling me.

What can I do? Would I get anywhere calling them to ask to have it reduced? I was stupid not upping my direct debit when I first moved in (it was at £30 a month, same as last smaller house), so I am full of self annoyance but I need help

Thanks

Premier_2

Call them and see what you can negotiate. They usually will allow repayment over the period the debt accrued.

If you really can't afford the repayments, consider getting a pre-payment meter which will probably allow for a reduced repayment plan (i.e spread over a longer period)