ASOS charges more than double for same stock at Whistles

count-the-pennies

I've had my eye on a dress from Whistles that was originally £135, so was waiting until it was in the sale before I would even consider buying it. Came across it the other day on ASOS for £95, but thought it still a bit pricey as it's very old stock. Enquired at Whistles if they had any in stock, but phoned around and they have none left - however the retail price was £40! How on earth can ASOS justify selling the same dress for more than double the price than the original source? I contacted ASOS customer services and they will not lower the price. Any suggestions?

4743hudsonj

Go elsewhere. or force them to sell you it at gunpoint.....

Renya

You could try signing up and posting your complaint here:
http://community.asos.com/forums-list/?categoryid=8675887860579752174

molerat

How do you think retailers have so many 50% off sales, do you think they genuinely reduce items from the "real" price;)

nomoneytoday

That's capitalism for you. The shop wants the highest price, you want the lowest

omen666

As I read your post I cannot see why you would have the hump with ASOS when Whistles had it priced at £125????

Anyway if you want it you have to pay for it, doesnt matter what the retail price is or not. They are entitled to sell it at whatever price they wish.

Meepster

If they don't have any left, then their RRP is irrelevant, as you can't actually buy it!

It's called supply and demand...

count-the-pennies

Thank you for all your replies. I'll try posting my complaint on the ASOS forum and contacting their PR dept, their customer service response may have well been from a robot. £40 was the last listed retail price at Whistles so I would call that irrelevant, I would call it the last RRP from the original supplier, total rip off from ASOS. Think i'll put this to bed, at least I tried.

vyle

count-the-pennies wrote: »

Thank you for all your replies. I'll try posting my complaint on the ASOS forum and contacting their PR dept, their customer service response may have well been from a robot. £40 was the last listed retail price at Whistles so I would call that irrelevant, I would call it the last RRP from the original supplier, total rip off from ASOS. Think i'll put this to bed, at least I tried.

Isn't the price the shop pays to the supplier their cost price? It's not like they'll sell it on or below cost, because then they'd make a loss.

funkymonkey1

But the last listed price at whistles was probably their bargain clearance price not the original rrp. Shops and websites are entitled to charge what they want - if anyone tried to set prices this would be a cartel and price fixing.

I think it is just a case of the manu trying to drump their stock as fast as possible and a retailer trying to get some money back on stock they had bought - entirely up to you whether you buy from them or not.

unholyangel

Some places will price match......although nearly always one of the stipulations around the price match is that it has to be available (in stock).

But your complaint is basically one place is more expensive than the other? I mean come on, if all shops had to sell things at the same price.......what would be the point of having more than 1 shop?

Like i recently got a new kettle that cost me £40, although the price in other places was £70-90. If the place with the cheaper price didnt have any in stock, i would either pay the higher price or look for another kettle.

Bigger chains can afford to sell for cheaper usually because they can buy larger amounts (bulk buying) therefore giving them a cheaper wholesale price and enabling them to pass that discount onto the customers.