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transferring money - account frozen?
scamander
Posts: 100 Forumite
Morning all,
yesterday I transferred money onto a trvelex card for my holiday. I transferred from an HSBC account.
I have gone to use the account later on (ATM withdrawal) and it wouldn't let me. At first I thought that it was due to the amount of cash transferred being seen as a cash withdrawal (it exceeded £300 which I think is the daily limit).
Gone to check this morning and still no luck. Rang up and it wouldn't let me enter my details on the phone - got through to an adviser and she said that my account had a security lock.
Is it possible that the exceeding the withdrawal limit has tripped a security alert? If you transfer cash onto a travelex card apparently it does count as an ATM withdrawal.
Have to go to the bank tomorrow with ID etc...but obviously a bit paranoid. Anyone got any input? Would be greatly appreciated.
yesterday I transferred money onto a trvelex card for my holiday. I transferred from an HSBC account.
I have gone to use the account later on (ATM withdrawal) and it wouldn't let me. At first I thought that it was due to the amount of cash transferred being seen as a cash withdrawal (it exceeded £300 which I think is the daily limit).
Gone to check this morning and still no luck. Rang up and it wouldn't let me enter my details on the phone - got through to an adviser and she said that my account had a security lock.
Is it possible that the exceeding the withdrawal limit has tripped a security alert? If you transfer cash onto a travelex card apparently it does count as an ATM withdrawal.
Have to go to the bank tomorrow with ID etc...but obviously a bit paranoid. Anyone got any input? Would be greatly appreciated.
0
Comments
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I don't think it's because of exceeding the limit, I think it's just been marked as a suspicious transaction. This frequently happens to me for no reason whatsoever.Wedding 5th September 20150
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