Computer boots to safe working mode then restarts once option is picked

DCFC79

Ive just had a problem with the computer. I was browsing in firefox then it would keep on closing so each time i restarted it so i checked the event logs then found the problem was logmein so i disabled the firefox add on and it didnt help.

Then the machine decided not to get into windows but would get as far as the safe working mode so i clicked safe mode and it keeps on going in a circle eg chose safe mode then restarts then asks if i want to start safe mode etc again and again. MSE had found a trojan and told me about it so i said to remove it and thats what caused what ive described.

Whats my next step ? if i can get into windows ill run hijack and malware
now it said a file was missing and to put the disc in and to press r

fwor

Sounds as though the trojan has corrupted a critical system file.

I would do a Repair Install and then run the standard malware checks to see if any remnants have been left behind.

DCFC79

fwor wrote: »

Sounds as though the trojan has corrupted a critical system file.

I would do a Repair Install and then run the standard malware checks to see if any remnants have been left behind.

yes look thats way, its repairing now, was getting worried i couldnt get into xp

DCFC79

I get to the recovery console and it asks me to chose which drive to access so i press 1 but nothing happens, am i meant to press another button

fwor

This almost certainly depends on which version of Windows you have, but I don't use the recovery console to do a Repair Install.

I choose Install and then wait for it to find the existing installation, then get it to repair it.

DCFC79

fwor wrote: »

This almost certainly depends on which version of Windows you have, but I don't use the recovery console to do a Repair Install.

I choose Install and then wait for it to find the existing installation, then get it to repair it.

im now in safe mode, xp version is home edition sp3, oh you do it that way, should i continue with safe mode or go via the installation route

doing it your way fwor does it overwrite whats on the disc or does it just repair it

DCFC79

Bump,

would choosing to reinstall xp do a fresh install or would it repair it as the recovery console option didnt work or it wouldnt do anything when i pressed 1 for the c drive

imho

http://www.geekstogo.com/forum/index.php?showtopic=138

DCFC79

It says the file thats missing is compmgmt.msc

but it seems ok now

DCFC79

imho wrote: »

http://www.geekstogo.com/forum/index.php?showtopic=138

thanks, didnt need that as soon as i started to read it the computer restarted into windows

ll do a hijackthis and a malwarebytes and post the 2 logs

DCFC79

It says the file thats missing is compmgmt.msc