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Getting refused entry to LA Fitness for forgetting card.

Well basically, a while back i lost my card, but the robbing thieves want £5 for another one, which im not prepared to do.

So today they said that aparently "in my contract", it says you can forget your card 3 times, before they make you buy a card or they wont let you use the gym, even though on their system, i am a fully paying member.

Where do i stand on this, unfortunately i cant find a copy of my contract so i am hoping someone may be able to advise.

Comments

  • XD, i havent used the card for months, but i literally just had a proper look for 5 minutes and found it down the side of the sofa !
  • BLT_2
    BLT_2 Posts: 1,307 Forumite
    Well basically, a while back i lost my card, but the robbing thieves want £5 for another one, which im not prepared to do.

    So today they said that aparently "in my contract", it says you can forget your card 3 times, before they make you buy a card or they wont let you use the gym, even though on their system, i am a fully paying member.

    Where do i stand on this, unfortunately i cant find a copy of my contract so i am hoping someone may be able to advise.

    They have to buy the cards, you lost the card, therefore you buy another one from them.

    That said, 5 pounds does seem excessive, its only a piece of plastic after all.
  • BlueAngelCV
    BlueAngelCV Posts: 671 Forumite
    It seems reasonble to me. You lost the card so you should pay for a new one. £5 is not extortionate.
    Wedding 5th September 2015
  • Apples2
    Apples2 Posts: 6,442 Forumite
    Seems most replies to this post have been cleansed.

    Ask them for another copy of a contract and try reading it this time, hell, go the whole hog and actually keep it this time.
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