Seethelight Phone and Broadband

new_chaos

Hi I don't know if anyone has heard of this company called Seethelight
just they are supposedly the only supplier of internet and phone lines in the new area I have moved too (As there are no BT lines in the area), I visted there site Seethelight.co.uk to check on there packages, there basic is going for a starting price of £9.99 for the first 3 months, after this it jumps up to nearly £30.
The package gives you, free weekend calls and unlimited 10mb/s broadband, and the minimum term of contract is 18 months

I want to know if this is a good price, and as off this afternoon Seethelight have told me that Sky, BT and Virgin will not be available within the next 18 months and are unable to use the new existing fibre lines, which are supposedly a new kind which they don't have the correct equipment to use them.

This sounds a bit like cornering the market as I have no choice of who to pick for my service of phoneline and internet. Which also gives them no competition.

The only other place to find information on them appears to be there twitter page.

I will appreciate anyone help that can be offered.

Many thanks

Peter

iniltous

Is this a new build area ?, somethimes a developer will keep BT out and only allow a telco of their choice on site, so anyone buying a property can only use that company..a couple of years down the line when the local council adopt the roads & footpaths ,BT and others then have the right to install their lineplant , but that could mean excavation (expensive) or overhead (cheaper) but who wants telegraph poles and overhead wires,
BT has a universal obligation to provide service but not at any cost,if someone orders a line form BT (or a SP that uses BT/Openreach lines then they may elect to use overhead service and spoil the streetscape.

brewerdave

Believe Bryant Homes for one use them - new sites have fibre to the home so that they can get ultra fast Broadband - sounds pretty good to me rather than being connected to an ancient legacy phone system!

HellsGranny

Hi, I'm MIL to the OP, and yes, it is Bryant, in combination with Persimmon and Wimpey.

Whilst i can understand the Builders' point, it seems strange to have an 'exclusive' deal with one company, not to mention messing up Transfers of Sky bundle contracts for at leas 18 months.

I would have thought it would be better to allow all to have a presence, to give new residents the choice, otherwise it seems like unfair practice.

brewerdave

Probably all down to finance in these "desperate" times. Suspect that it costs a builder quite a bit to lay cables and install NTE5 sockets etc for BT lines - they probably have to carry all the costs.
Would suspect that fibre providers would be prepared to carry a share of initial installation costs knowing that they would have a "captive" audience for a few years.
Can't see that it is unfair practice -just good business; after all - you don't have to buy on this particular estate.

iniltous

brewerdave wrote: »

Probably all down to finance in these "desperate" times. Suspect that it costs a builder quite a bit to lay cables and install NTE5 sockets etc for BT lines - they probably have to carry all the costs.
Would suspect that fibre providers would be prepared to carry a share of initial installation costs knowing that they would have a "captive" audience for a few years.
Can't see that it is unfair practice -just good business; after all - you don't have to buy on this particular estate.

This is wrong, BT PAY the developer to install their cables/nte's etc (unlike the electricity/gas/water companys) , but who would buy a house without being connected to the electricity or water ?)
A decade ago BT payed the developer a standard £250/house..that is one reason why the first occupant gets charged the full install price but this is only half the cost to BT (£120)...if another telco has got exclusive access then its because thay will have given the developer even more money than BT ( the BT figure is a national aggrement with the NHBC)..
This telco of course is not under the same regulation as BT so will be able to charge whatever they like and wont have to allow access to other providers, and like I said later on when the developer doesnt own the roads and footpaths (when the council adopts them) BT and others can move in.....I forsee overhead wires and telegraph poles in this area in about 3 years time !!