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HSBC Flexi_Loan Payment Problem
get_me_outta_this_mess
Posts: 22 Forumite
in Loans
Hi,
Hope someone can help, wasnt sure where to go with this... i made my monthly payment to HSBC for my flexi loan on the phone on monday (£70), the payment came out of my current bank account on Wednesday, but it has not shown up on my flexi loan. I have phoned HSBC to query why it hasnt shown up and they are clueless (Surprise, surprise). I have also contacted my current bacnk and they confirmed that it has gone to HSBC collections (they have no other information as it is a standard HSBC collection account it went into). Just wondering if anyone has any advice about what i should do next, thanks for any help.
Hope someone can help, wasnt sure where to go with this... i made my monthly payment to HSBC for my flexi loan on the phone on monday (£70), the payment came out of my current bank account on Wednesday, but it has not shown up on my flexi loan. I have phoned HSBC to query why it hasnt shown up and they are clueless (Surprise, surprise). I have also contacted my current bacnk and they confirmed that it has gone to HSBC collections (they have no other information as it is a standard HSBC collection account it went into). Just wondering if anyone has any advice about what i should do next, thanks for any help.
Sealed Pot Challenge No 592
0
Comments
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get_me_outta_this_mess wrote: »Hi,
Hope someone can help, wasnt sure where to go with this... i made my monthly payment to HSBC for my flexi loan on the phone on monday (£70), the payment came out of my current bank account on Wednesday, but it has not shown up on my flexi loan. I have phoned HSBC to query why it hasnt shown up and they are clueless (Surprise, surprise). I have also contacted my current bacnk and they confirmed that it has gone to HSBC collections (they have no other information as it is a standard HSBC collection account it went into). Just wondering if anyone has any advice about what i should do next, thanks for any help.
Contact them and ask them where the payment went maybe?Best Regards
zppp
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This is a huge issue - can't really provide any help but I am sure an expert in this minefield will come along soon.
Good luck for the future.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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