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Tax Credits Underpayment!

My mum went back to work last June after being off ill and she was entitled to the over 50 element of tax credits for 1 year after going back to work.

A few months ago, she mentioned that she didn't think she was getting as much money as she was told by the person at the job centre. I looked at her notice award and seen that she wasn't getting the over 50 element.

She called them up and they backdated it for 3 months, but she has lost out on about £700.

I know they will only backdate 3 months if it was her mistake, but surely it was their mistake as from her dob, she is clearly very much over 50 ?

She has her final award notice in and has only 30 days to appeal it, so any info would be appreciated.

Comments

  • The 50+ element is only valid if returning to work after a period of 6 months or more on a qualifying benefit. If your ma actually TOLD them, it could be their mistake. If she simply assumed they would check, its hers and she wont et any further backdating
  • lilacclaire
    lilacclaire Posts: 137 Forumite
    It was the lady at the jobcentre that put the tax credits claim in for her, I guess she should go back to her then?
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