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eon FixOnline8 discount query: when is it paid?

cjard
cjard Posts: 41 Forumite
Had a guy round selling npower which made me query my existing eon supply. I use about 11,000 kwh/year, on a 3/8 day/night split (storage heaters+economy 7). When I first moved in, bills were around £35 a month, and theyre close to £70 now. The latest bill observes that my electricity usage is up 50% on the same period last year which is minorly confusing, as nothing's really changed in terms of living habits..

Anyhow, I'm looking at switching, and shifting to ScottishPower could save around 250 quid a year, so says MSE's energy switcher tool. I noted when I logged into my EONline accountthat I have the option to switch to eon FixOnline8, and I'll get 6%+18.7% if I switch to that and pay by DD. My question is hence:

Are the pence/kwh prices I see already including this discount? Or will I get a bill saying "before discount: 100, less dd discount: 94, less online discount: 75.3"

And is the online discount and the DD discount calculatd in parallel (100 bill less 6% of 100, less 18.7% of 100) or one after the other (100 bill, less 6% of 100, less 18.7% of 94)

thanks
«1

Comments

  • E.ON_Company_Representative
    E.ON_Company_Representative Posts: 806 Organisation Representative
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Hi cjard,

    FixOnline version 8 displayed on the product change page of our website, has the discount separately, not included in the individual unit rates.

    The discount is displayed as you suggest in your post. Your bill will show a total charge figure, than minus the discounts and then VAT is added last. The bill then displays the final amount.

    The discount is parallel, so inline with your example it would be £100 – (total discount) = amount due.

    Hope this helps.

    Brian :)
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Hi CJARD,
    Surprised that comparasion site is not showing Fix on Line 8 as the best deal, as it is for combined Gas and Electric users. I can't work out if you are Electric only, if you are then try a couple of other sites, Uswitch is very good. Work out your annual usage not money as this isn't the accurate way and see who offers the best deal.
    If you are dual fuel the EOn fix on line v.08 is the best for average users.
    Good luck and I hope this helps
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    For dual fuel it depends on your region - Fix 8 is not cheapest everywhere (of course there's a minimal difference between the top offers so it makes no odds (for average use).)

    But with Economy 7 Eon Fix 8 is not even the cheapest Eon tariff - Eon are so uncompetitive their tracker Track and Save 5 is cheaper than Fix Online 08!

    British Gas usually have a decent E7 tariff.
  • stewie_griffin
    stewie_griffin Posts: 1,099 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 July 2010 at 1:06PM
    I've just looked on the E.ON website ans FixOnline 8 is nowhere to be seen so it looks like the rumours about it being withdrawn are correct. It's been replaced by SaveOnline 2 but I haven't checked as to how this compares with FixOnline 8.

    Edit. Did a quick comparison on uswitch and FixOnline 8 was still on there but not SaveOnline 2 so it doesn't look like it's been updated yet
  • cjard
    cjard Posts: 41 Forumite
    I swear FixOnline8 was there yesterday ;) but it does now seem to have been replaced by SaveOnline2, which might well be better because I don't have mains gas, and using 10720kwh/year, 81% at night

    One thing that I am finding confusing is that when I use MSE's comparison tool, it estimates £573 for the year for my usage with Scottish Power. When I then go to SP's site and use their quoter which seems identical to the uSwitch one (it even uses the same dropdowns, in the same order), SP quote me £755

    So, uSwitch recommends [EMAIL="Southern@689"]Southern@689[/EMAIL] and [EMAIL="BritishGas@712"]BritishGas@712[/EMAIL] , both plans I can't find on the sites, MSE recommends [EMAIL="ScotPower@573"]ScotPower@573[/EMAIL] (they quote 755) and [EMAIL="Atlantic@593"]Atlantic@593[/EMAIL] (I calculate 731)

    Ends up; i don't think I can rely on comparison sites and, looking at the discounts offered, which amount to 24.7% eon's actually the cheapest at £612:
    (900kwh@28p + 1300kwh@14.5p + 8600kwh@4.5p ) less £56 less 24.7%


    Have a load of new tariffs just come out? the comparison sites seem useless
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    edited 2 July 2010 at 6:31PM
    What region are you in? Couple of regions I tried E-on are 15 to 45% (!!!) more expensive for that sort of useage.

    (Edit - and that's not including cashback. If you include that then E-on is 60% more expensive than Scottish Power!)
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    FixOnline 8 is still showing for my area.
    It is now lower down the list on the E.On site, though.

    SaveOnline 2 has identical discount and rates, but it's not fixed.
    No mention of £30 penalty, and the deal is till 1st August 2011.
  • cjard
    cjard Posts: 41 Forumite
    KimYeovil wrote: »
    What region are you in?
    North West
    (Edit - and that's not including cashback. If you include that then E-on is 60% more expensive than Scottish Power!)
    Which SP tariff was that?
  • cjard
    cjard Posts: 41 Forumite
    Pincher wrote: »
    FixOnline 8 is still showing for my area.
    It is now lower down the list on the E.On site, though.
    Definitely gone on mine.. Perhaps there's a quota per area..
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    FixOnline 8 is gone from my area. No version 9.

    SaveOnline 2 has the same discount and rates.

    I presume they intend to increase the base rate,
    and keep the discount the same.
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