Mis Sold PPI @ 60

lxdimples

I'm not too sure if anyone can help me, my Mum took out a loan at the age of 60 at the time she was also sold PPI, which she was told that in the event of unemployment etc etc her loan would be covered.

The day before her 65th Birthday she recieved a letter from the insurance company Aviva informing her that as of the following day she was no longer covered and is now liable for all outstanding payments on the loan..

Since taking out the loan though my Mum has been retired on medical grounds and is only recieving her pension, is there anything we can do about this she is in a terrible state as clearly they misold her the loan.

dmg24

Was she retired before or after her 65th birthday?

lxdimples

Yes she was under medical grounds.

lxdimples

Sorry before..

di3004

Hi there

Your mum would not be able to make a successful claim on a pre existing medical condition (when taken out the policy).

I would also check on the policy booklet details as well, as they may vary from one bank to another.

Also check on Martin's link the guidelines of reclaiming.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

Andy_Boro_2

the policy probably only covered her for the first 5 years of the loan only, the banks often do this ad the whole premium over the full term but the insurance is only for th first 5 years

Andy_Boro_2

good luck with the claim tho