Changes to start up time for 'free' land line phone calls in the evening

bahini

Watch out! I have just discovered that the start up time for free evening calls on BT and TalkTalk, and perhaps others, has changed from 6pm to 7pm. Please pass this on to all folk you are aware of who do their main phoning on the stroke of 6pm. The companies must have warned their customers about this change using a whisper, or very small print, I think. TalkTalk has reimbursed my mother for calls made between 6 and 7 over the last month :T
but BT would not do the same for me:(
The word needs to be spread, so everyone is aware.

Heinz

Welcome to the MSE forums bahini.

That's old news for the regulars here but you'll get no change from BT, I'm afraid.

McKneff

Yes, i think 99% of people know about this, Sky started this also at the start of June with their Skytalk

Colin_London

O2 Home Phone launched this May with their Evening & Weekend tariff classing Evenings as '6pm - 6am'. As BT had already announced their changes before O2 launched, hopefully O2 have no immediate plans to change to 7pm (otherwise they would have done so at launch).

Certainly this was one of the reasons I moved to O2.

bahini

Interestingly enough, an elderly friend of mine (certainly over 80) rang BT and 'did battle' with them about this and they said that they would not reimburse her, until she said that she was in receipt of a BT pension! Her husband used to work for them. Her cheque is in the post.......